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Firefish UserVoice

UserVoice is where Firefish users can share ideas with the user Community and Firefish product owners. With continuous voting, you get to vote on ideas that matter most to you.

Firefish Customer Ideas

We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.

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26 results found

  1. integrate with Xero

    Xero is the fastest growing accounting system that works for SMEs allowing seemless and cost-effective accounting, invoicing and credit control. It would make life so much easier if FF linked to it like a number of other CRMs do

    75 votes

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    Delivered  ·  16 comments  ·  Integrations  ·  Admin →
  2. Whatsapp Integration

    It would be great if Firefish could integrate with whatsapp, allowing us to message candidates/contacts on Whatsapp through FF.

    69 votes

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    We heard you loud and clear, and now it’s here!

    Firefish now integrates with WhatsApp for Business, powered by Payemoji 👏

    This powerful new integration helps you:

    ✅ Initiate and manage WhatsApp chats directly from Firefish

    ✅ Sync all incoming and outgoing messages automatically

    ✅ Respond faster with AI-powered tools

    ✅ Update candidate records straight from your conversations.

    Everything stays connected, organised, and efficient — all through WhatsApp.

    Learn more.

  3. Develop a tool to 'two-button' a LinkedIn profile into Firefish

    Our previous CRM provider built a Chrome extension ('LinkedIn Chrome Clipper') which enabled to you to press two buttons to turn create a profile for a candidate or client from a LinkedIn profile. You would simple go to the relevant LinkedIn profile, click the extension button in the top right of the screen and then, from a drop down, decide whether the contact should be added as a candidate or client contact

    59 votes

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  4. Added functionality for Linkedin Plugin

    Couple of additional features which would be incredibly helpful when adding new client contacts using the new plugin:

    1. The plugin to recognise and auto-populate the current employer details - it's a standard field on someone's Linkedin page, so should be simple to add. Of course, with the ability to manually over-ride if it's not correct. Or with the ability to select from a dropdown function which scrapes their last 2 or 3 employers, just in case they're showing multiple 'current' employers.

    2. The ability to create a new company record, should no company of that name already exist. Rather than having…

    55 votes

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    Delivered  ·  8 comments  ·  Integrations  ·  Admin →
  5. Temp scheduling function [Shift Scheduler]

    Would be really great if there was a staff scheduling function on FF. So idea if you are working a job that requires the coordination of multiple candidates with multiple skills to fulfill multiple shift patterns. There are many out there but would be ideal to keep it all in one database!

    42 votes

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    Delivered  ·  8 comments  ·  Integrations  ·  Admin →
  6. Multiple Currencies

    Would it be possible to add a drop down of multiple currencies as we are dealing with a multi-national work force and placing candidates all over the world.

    26 votes

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    Delivered  ·  4 comments  ·  Integrations  ·  Admin →
  7. Integrating Mailchimp and other Marketing Platforms via Zapier

    Zapier is an integrations passthrough that can allow automation triggers between apps. As well as Mailchimp, you will be able to integrate with any marketing platform supported by the Zapier platform.

    Find out more by visiting https://zapier.com/platform

    18 votes

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    Delivered  ·  17 comments  ·  Integrations  ·  Admin →
  8. 10 votes

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    Delivered  ·  1 comment  ·  Integrations  ·  Admin →
  9. Remove the API's 1000 results response limit

    Further API development to allow the API to call more than 1000 records at a time

    8 votes

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    Pleased to announce that we have added Pagination functionality to our Public API's Action and Candidate search endpoints.

    This allows reporting suites to retrieve all available activity according to their specified range in pages of 1000, meaning that the previous limit has now been removed.

    With the framework in place for reporting on Actions & Candidates, we will be extending this functionality to our other endpoints according to Priority and Need.

    Thanks

    Drew

  10. Contact Preferences on the LinkedIn Extension

    When using the LinkedIn FF extension, you have the option to add a candidate's preferences, which is great. However, you can't add preferences for a contact (their sector, hiring preferences, etc.). So, you have to leave LinkedIn and go into the CRM, then the contact, to add accurate data.

    It would be great to add contact preferences from the extension.

    Could notes/tags be added from the extension as well?

    6 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  11. Introduce spell check

    At the moment we rely on browser or third party spell check functions, but it would be great if Firefish had its own.

    5 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  12. Chat GPT for Email templates

    Integration to emails to be able to re-write/update templates

    5 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  13. When logging emails from contacts email address shouldn't auto-update

    When logging a contact email on the outlook extension, if they email from a different email address than usual, it auto-updates to the new one and there doesn't appear to be a workaround to this.

    4 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  14. LinkedIn Extension - Note field

    When adding records from LinkedIn it would be useful to have a notes section where you can add a few lines in while using the extension in stead of having to go into the system to do this one the record is created.

    4 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  15. LinkedIn integration to log conversations

    Currently the team log a call & add the message from LI into their notes - but would be great to be able to at least log it from the chrome extension

    2 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  16. Add Time Capture to API for Integrations

    To be able to pass actual time worked for temps back into FF from Timesheet portal integration to be able to capture actual sales figures

    2 votes

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    Pleased to announce that Timesheets are available via our Public API!

    Integrators have the option of both retrieving timesheets from, and creating timesheets directly in Firefish as part of our Pay & Bill behaviour.

  17. Log call and message actions via the API

    If we could log call and message actions via the API, this would allow lots of different third party products integrate with Firefish.

    Sales and marketing platforms, any product that uses WhatsApp, or chrome extensions that make and record VoIP calls/SMS would be able to use this

    2 votes

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
  18. Advert API

    Please create an API for adverts

    2 votes

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    Delivered  ·  Drew Hales responded

    Hi all

    I'm pleased to announce that this idea has now been delivered! Thanks for your votes.

    Using our Public API, you can now request information and statistics on adverts created in Firefish. To gain access to the Adverts API endpoints, ask your superuser to navigate to Integrations -> Custom API to create API credentials using the 'Adverts Read' permission scope.

    Thanks

    Drew

  19. Have a Sourcewhale API

    Allow Sourcewhale to work with FF

    2 votes

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    1 comment  ·  Integrations  ·  Admin →
    Delivered  ·  Drew Hales responded

    Hi All

    I'm pleased to announce that our Official Integration with Sourcewhale is now live!

    To activate, ask your Superuser to go to Integrations -> Automation where you will see a new 'Enable' button for Sourcewhale. 

    Then just add the provided API Key and Secret to your Sourcewhale integration settings and you are ready to go!

    For more information, click here for our instruction page on the Fishtank.

    Thanks,

    Drew

  20. Improve the way in which Reed Direct Apply applications are processed

    Move the processing of the applications out of the Automation Service itself, and into Firefish (as with all other Direct Apply applications) but this will require roadmap time, so will likely be Q2 at the earliest before we tackle it

    1 vote

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    Delivered  ·  0 comments  ·  Integrations  ·  Admin →
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