Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
683 results found
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Ability to add templates [Actions Library]
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.
174 votesHi All,
You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!Kind regards,
Lewis
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Upload a CV and pull all the information from it and add to the system [CV Parser]
For example, we should be able to upload a CV to the system, and the system takes the name, address, last job role and any other relevant information rather then adding CV's on to the system manually. Other CRM systems have this feature.
160 votes🚀 Exciting Update: We're ramping up beta and nearing general release for this feature.
We’re thrilled to share that we’re nearing the final stages of testing and that means it’s time for open beta testing! 🎉
We'll be in touch over the coming weeks with a release notification!
Firefish Product Team🐠.
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Custom Default Columns
I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.
124 votes -
Weekly planner for Contractors [Availability Planner]
A weekly planner that allows Sales Consultants, Managers and Support Staff to review all relevant information and action changes from the planner – see attached draft.
The planner shows; Company and location, Hiring Manager, Candidate, Job Title, Start Date, End Date, Pay Rate, Charge Rate Margin, PO No. etc… Allowing the user to view all information on jobs, past, present and future.
Users can act by filtering and sorting based on the above as well as remove, SMS and roll-on candidates from the planner.
106 votes🚀 Exciting Update: Now in Closed Beta.
We’re thrilled to announce that this feature is now in closed beta testing! 🎉
Once our beta phase is complete, we’ll provide a general release update.
Stay tuned, more updates coming soon! 🔥
Firefish Product Team🐠.
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Ability to search on last Business Development Call rather than just last action
I think I have raised this before but we really need the functionality to search contacts by last business development call rather than just last action. We need to be able to pull up searches of who needs speaking to rather than someone who has just received our marketing and eshots as we cant easily see who has engaged with us.
86 votes -
Measure Hit rate / bounce backs [Email Tracking]
Is there a plan to integrate email tracking - open rates / hit rates / Bounce backs
81 votes🚀 Exciting Update: Now in Closed Beta.
We’re thrilled to announce that this feature is now in closed beta testing! 🎉
Once our beta phase is complete, we’ll provide a general release update.
Stay tuned—more updates coming soon! 🔥
Firefish Product Team🐠.
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Whatsapp Integration
It would be great if Firefish could integrate with whatsapp, allowing us to message candidates/contacts on Whatsapp through FF.
69 votesWe are delighted to say that our WhatsApp integration has now entered Open Beta in partnership with PayeMoji.
Please contact dconnolly@firefishsoftware.com for any more information.
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Integrate with Indeed for multi job board postings
Integrate with Indeed for multi job board postings
64 votesWe’re excited to share that our Indeed integration has been officially submitted for final approval.
Pending approval from the Indeed team, we hope to go live in the coming weeks. Stay tuned!
Firefish Product Team.
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Be able to search tags using boolean logical operators
Allow the use of AND/OR/NOT when searching on tags
58 votes -
sending multiple roles to candidates
The ability to send multiple roles to candidates allows for speedier distribution and not having to access each role individually. Indiviudually can be time-consuming and not as efficient as we would like to work.
58 votes -
Notify candidate owner when a candidate updates from candidate portal
When a candidate updates any fields inside the candidate portal, the candidate owner should receive a notification that this has happened via the dashboard and/or email
55 votesHi Louise
Thanks for posting - this is now set to "Open for Voting".
Thanks
Ross
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Potential job matches on a candidate record
When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…
55 votes -
Consolidate dual records to see both Candidate/Contact recent activity in one screen
It would be advantageous to see the consolidated notes, rather than having to remember to check both screens. To clarify, it is useful to have the facility to separate the activity, but it would also be useful to have the option to specify ‘show combined’. With that, for FireFish to remember the user’s specification e.g. for my Recent Activity to always display as combined.
52 votesYour feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!
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re-instate terminated candidates back into job
sometimes in temp a candidate is extended and then terminated as not needed but the client can call back in a couple of weeks wanting the same person - at the moment, if temp has been terminated, consultant would need ot create similar job, get it authorised and go through the compliance team again instead of being able to just add the terminated candidate back into workflow
51 votes -
Integrate with MS Teams
To integrate with MS Teams to be able to make teams call direct via FF
On behalf of Bright Purple50 votes -
47 votes
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Add single records to a list
Be able to add a candidate or a contact to a saved search one by one. From the record, add to a saved search. A way of being able to chose a record, rather than having to match a criteria.
45 votes -
Docusign for more documents
It would be great if the docusign function was available for other documents such as terms of business for clients or candidate documents such as the Contract for Services or the 48 hour opt out agreement.
41 votes -
Search for Candidates and Clients by Action Events
An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.
for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.
Or search all candidates that had placements with a certain contacts/?
Or search all contacts that have had meetings within 3 months so to reactivate if needed.
Or all candidates that have had a proactive call to re-qualify.
Cheers Dan
39 votes -
Search by engagement indicator
Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?
39 votes
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