Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
353 results found
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Sales Figures Update
On the job workflow, the Placements page needs be rewritten to make it smoother and more responsive to use. Sales figures should be tied to individual placements rather than to positions – making it simpler to use and to fix several known issues in the process.
1 vote -
Data retention setting
Need to have a data retention setting and a flag when candidates are approaching that time period.
Everywhere a candidate can be archived or marked for delete should be replaced with option to 'Delete'. This should open a pop up modal giving the user the following options:
Archive this candidate for a period of X* days (the candidate can be unarchived at any stage)"
This will archive the candidate...before then appearing in a new To Do list after X days.
A setting should be added to give the user the option to choose how many days before candidate is archived…
1 vote -
The ability to search multiple candidate details
We have a lot of eligibilities (candidate details) that we search for and sometimes we need to be able to search for candidates who have multiple candidate details. We need this in order to find very specific candidates. An and/or search for details would be great.
1 voteWe’ve released an update to the Details section of the Candidate Search allowing you to search on multiple candidate compliance details at once, meaning you can narrow down your search to find those specific candidates.
Check out the Fish Tank for more info: https://firefishsoftware.elevio.help/en/articles/63-searching-candidates#details
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Add Mail Merge Fields
Add the merge field of the main contact In the job in all compliance email templates.
1 voteContact Name is now an available mail merge field in all “Compliance” email templates.
Thanks
Ross -
"Send Email To All" option on bulk recruiter interview / employer interview / offer / placement
As a recruiter I want the option to to Send Email To All when doing bulk actions on jobs (ie arrange recruiter interview, employer interview, offer, placement to multiple candidates).
For example, if I arrange a recruiter interview for 100 candidates I want to be able to click a single button to send all the emails. Currently I have to click Send Email on each one individually (ie 100 times).
This still needs to flag to me any candidates that don't have a valid email address and give me the option to correct them.1 vote -
Candidate Compliance - more filtering options
Be able to filter lists of candidate by such things as 'date created', as well as add other filters to the search results (e.g. mobile number, email address) in same way we can with ordinary candidate search results.
1 voteHi Duane
We were able to pull this forward by a week so the new filtering options and ‘created date’ column has now been added to the Compliance To Do lists.
Thanks again for your feedback
Ross -
Contact Record - Show Current Employment
As a user I’d like to be able to view a contacts current company and title in the header of the contact record.
At the moment this information is only visible from the General Details tab - it would be really useful if this was visible regardless of which tab you’re viewing in the contact record.
1 voteThis improvement has now been released.
Thanks
Ross -
Evertime Integration
To send a CSV export to Evertime payroll software at the point of making a placement on the job workflow.
1 vote -
Ability to see all intvs taking place in the diary
For managers to view all intvs taking place in the week through the diary not just your own intvs
1 voteYou can now view all users Interviews via the Job Workflow module within the Reports Dashboard.
Check out more on the Fish Tank, here: https://fishtank.firefishsoftware.com/en/articles/4686762-create-and-manage-your-reports-dashboard#h_ee29e0fa30
Thanks
Ross -
1 vote
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Company Review Dates to create To Do items
Currently you can add a Permanent or Contract Review Date to a company record but there's no reminder/flag to let you know when the review date is due.
Could we have a new To Do list created so it's easy to view which company reviews are due.
Each review date due could display under the Permanent Recruiter or Contract Recruiters to do list.
1 vote -
Sending candidates/contact to FF from gmail
Would be great if you could integrate with gmail to create a similar add in as Outlook to send candidates and/or contacts to FireFish.
As a business we use Gmail and having to use Outlook just so we can interact with FF is not ideal.
1 voteHi All
Delighted to announce that our new Gmail Add-in is now available to install directly from the Gsuite Marketplace: https://gsuite.google.com/marketplace/app/firefish_for_gmail/987079580254
You’ll also find details on how to set up the Gmail Add-in here: https://firefishsoftware.elevio.help/en/articles/326-installing-the-firefish-email-add-ins#gmail
Just get in touch with Support if you need any help.
Thanks again for your feedback!
Ross -
Count emails to potential matches as a mailer
Currently if you send a bulk email to your potential matches list on a job it will send it to them even if they have opted out of email marketing. This is risky with the new GDPR guidelines and it would be better if this was also counted as marketing so if someone opts out they don't receive these messages.
1 votePlease to confirm this has now been released.
Candidates in the Potential Matches and Considering list of a job record will only be emailed if opted into email marketing.
Many Thanks
Ross -
Allow major job boards to auto populate fields at application stage
We use CW Jobs and have discovered that 50 - 90% of job applications are aborted by candidates once they hit the "apply" button and are taken to the Firefish URL (requiring entry of name, email, mobile number, attach CV, and how did you "hear of us" fields.)
The alternative to using the URL is receiving applications by email, but this totally defeats the idea of Firefish.
CW Jobs are willing to auto populate all of these fields to make it easier for candidates to apply and to increase applications via FF by a huge percentage, but would need to…
1 voteWe’ve now enhanced our integration with Stepstone job boards (including CW Jobs) so that job board applications will come directly into Firefish.
You’ll find more information on this here: https://firefishsoftware.elevio.help/en/articles/446-direct-job-board-applications
Thanks
Ross -
Add the field Candidate ref No. to the jobs standard reports module
Standard reports in the Jobs module currently return the candidates name, it would be useful if these reports also gave the candidates reference number.
1 voteHi
The candidate ref number is now included in the following reports;
Jobs – User Action Summary
Jobs – Candidates in Pipeline
Jobs – Time to Fill
Jobs – Candidate Fallout
Jobs – Contractors Out
Jobs – Sales FiguresThanks for your suggestion!
The Product Team
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Legal Plug In - Candidate Segmentation
Allow users to send the Privacy Notice/Candidate Agreement notice email to just a selection of candidates rather than the whole database simultaneously.
We would like to approach groups of candidates in a structured way and not all at once. so that we get a positive outcome not a mass requirement for deletions.
We are trying to keep our candidates not delete them if we can.
1 voteYou can now send the consent request via various lists under Compliance on the To Do list:
Candidates Never Requested
Candidates Expired
Candidates to Follow Up -
removal of data for Superusers only?
AS it is now possible to remove data and is irreversible, do you think it would be advisable to only let Superusers to do this or authorise this?
1 voteThe default for this now for superusers and we have also changed the name of this action to delete. Hopefully this helps to be very clear that you are deleting the candidates personal information and this can not be retried once done.
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Activating contact via the Outlook Add-in
It would be good if there was a pop up/warning message to confirm when activating an existing candidate as a contact using the "Send As Contact" button on the Outlook Add-in
1 voteDelighted to announce that our new version of the Outlook Add-in has now been released. This version of the add-in has a new workflow making it clear if you’re updating the candidate or contact side of a persons record.
Instructions on how to install the add-in can be found here: https://firefishsoftware.elevio.help/en/articles/329-installing-the-outlook-web-add-in
Just get in touch with Support if you need any help.
Thanks again for your feedback!
Ross -
Have an "Opt In" or "Subscribe" button
IF we had an "opt in" or "subscribe" link so that we can email all candidates on the system and they can either subscribe or unsubscribe with one click. This would be great for GDPR!
1 vote -
Please change the call function back!
The number for a candidate is no longer seen as you go in to a record immediately, which is beneficial.
We have also found that there are extra clicks for recording call notes now?
We found the previous call function better!
1 voteThat is the number back in the header
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