Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
296 results found
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Having a contact that works / hires on multiple sites
When setting up interviews etc could it be possible to manually type the interviewers name into the box? Very often it is someone from a different clinic who is doing the interview, so you currently just have to pick a random member of staff, which then means you cannot use the send e-mail function.
69 votesGreat news – you can now group associated companies with multiple sites or branches together quickly and easily as ‘parent’ or ‘child’ companies.
Here’s how it works: https://fishtank.firefishsoftware.com/en/articles/4617806-using-company-records#h_c657704083
Once your companies are associated, you can create a job and assign a contact from any associated company at interview, offer and/or placement stage.
Find out how to use associated companies in the job workflow here: https://fishtank.firefishsoftware.com/en/articles/4614601-create-a-new-job#job-summary
Thanks to everyone who voted!
Ross -
Develop a tool to 'two-button' a LinkedIn profile into Firefish
Our previous CRM provider built a Chrome extension ('LinkedIn Chrome Clipper') which enabled to you to press two buttons to turn create a profile for a candidate or client from a LinkedIn profile. You would simple go to the relevant LinkedIn profile, click the extension button in the top right of the screen and then, from a drop down, decide whether the contact should be added as a candidate or client contact
60 votesHi all
I’m pleased to announce that the Chrome Extension for LinkedIn is now live in the Chrome Web Store.
Thanks to everyone who’s had a hand in making this happen – it has been quite the journey!
Read more about the extension by checking out the Fishtank articles: Chrome Extension | Firefish
Thanks
Drew
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52 votes
We are delighted to announce the ability to merge candidate records has now been released.
Check out more on the Fish Tank: https://fishtank.firefishsoftware.com/en/articles/5917920-merging-candidate-records
Thanks for voting!
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Being Able to Scroll down a CV rather than have to click through each page - this would be much quicker
Being Able to Scroll down a CV rather than have to click through each page - this would be much quicker
51 votes -
Changes to documents automatically save!
Currently, if we make any changes to an uploaded document on Firefish (mainly formatted CV's) we then have to reupload the document.
It would be good if we could edit these documents online and they changes would automatically save.44 votesThe ability to edit and create Formatted CVs within Firefish has now been launched.
Find out exactly how it works here: https://fishtank.firefishsoftware.com/en/articles/4859824-create-and-edit-formatted-cvs
Thanks for voting!
Ross -
allow you to click a candidate in your search without you losing your place down the list
When carrying out a search, especially a larger one, it is annoying when after clicking a candidate you are taken back to the top of your search list. If there was away that meant when you returned from the candidate profile to the search you were at your previous point it would save time.
38 votesHi All
We've now added the new tab links into the candidate search results (see attached) allowing you to open any candidate record in a new tab whilst keeping your place in the search results in the existing tab.
Thanks for voting!
Ross
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Integrate emails into Firefsh
Integrate emails / Outlook into Firefish so emails didn't need to be added each time. Email communication often happens in Outlook outside Firefish so no record or information for other staff / recruiters. Our previous system Goldmine was hopeless compared to Firefish, apart from this one point!
38 votesHi All
Delighted to announce that, thanks to your feedback, you can now log outgoing emails against candidate or contact records via the Outlook Add-in. Emails logged against candidate/contact records will display in the Recent Activity within each record – this includes email conversations being grouped into threads to make it easier to access and view email conversations.
You’ll find more information on the new Email Logging functionality and how to get set up here: https://firefishsoftware.elevio.help/en/articles/571
Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.
Thanks for voting!
Ross -
Direct Apply with CV Library
To have direct apply with CV Library in the same way as total jobs/reed etc
35 votesHi All
Pleased to confirm that Direct Apply with CV Library is now live.
You’ll find more info on this in the Fish Tank, here: https://fishtank.firefishsoftware.com/en/articles/5375847-cv-library
Thanks for voting!
Ross -
provide a job workflow for Contract to Permanent..
Allow us to set up a new job as Contract to Permanent, and also enable conversion to permanent of an existing contractor post placement. without creating a new separate permanent job.
34 votesDelighted to confirm that the workflow of a job can be changed at any stage before an offer or placement has been made. You'll find info in the Fish Tank, here: https://fishtank.firefishsoftware.com/changing-the-workflow-of-a-job
Thanks for voting!
Ross
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bring in Two Factor Authentification for GDPR purposes and additional security for those dial into public WIFI access regularly
....for GDPR purposes and additional security for those dial into public WIFI access regularly
33 votesHi All
As you may have seen from last weeks tip, Multi Factor Authentication has now been released in Firefish!
You’ll find info on how to set this up here: https://fishtank.firefishsoftware.com/en/articles/5685692-multi-factor-authentication
Thanks for voting!
Ross -
Multiple Currencies
Would it be possible to add a drop down of multiple currencies as we are dealing with a multi-national work force and placing candidates all over the world.
26 votesDelighted to confirm that Multicurrency functionality is now available to use on permanent jobs: https://fishtank.firefishsoftware.com/multicurrency
We'll be rolling this feature out to the Contract workflow in Q2 and will provide a further update as this progresses.
Thanks for voting!
Ross
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Allow us to view which attachments have been sent on emails.
When sending an email if you attach a file - e.g a CV you cannot currently see what attachment has been sent.
We would like to see what attachments have been added to the email so we can keep track of CV's sent if names have not been listed in the body of the email.
With GDPR in place we do not keep a record of this in our sent boxes in our outlook and it is essential for us to keep track of our candidates.
Please see attachment.
26 votesHi All
This idea has now been implemented!
We've added the ability to see the filename of documents attached to emails sent via Firefish when you look at those emails in the Recent Activity feed on a record. This includes files that are attached to the email manually, or files from the document library.
Check out more, here: https://fishtank.firefishsoftware.com/en/articles/6125104-view-attachments-sent-on-emails-and-talent-pool-improvements
Thanks for voting!
Ross
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Integrate with document signing software.
We use eversign to have contracts signed by our clients. It would be awesome if FF could integrate to issue prefilled contracts with any popular document signing software!
24 votesDocument eSign has now been released for contract documents generated at placement stage. Check out more on how to set up the feature, here: https://fishtank.firefishsoftware.com/en/articles/6084865-document-esign-and-candidate-merge-updates
Thanks for voting!
Ross
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Enable group Candidate/Contact Actions
When looking through the actions of a Candidate/Contact it would be really handy to be able to group certain types of actions.
e.g.
- meeting notes - no matter what type of meeting
- phone calls - no matter what type of phone call
etc.21 votesHi All
This idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572
Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.
Thanks for voting!
Ross -
Enable email preview/subject lines within records
It's imperative we can see a snapshot of the email content sent to a candidate or contact within the Summary Tab, otherwise we have to click in and out of emails to see what was sent which is HUGELY time consuming and also confusing (I often end up going back into the same mail if I am in a rush). It doesn't even provide the subject line (which would be a half way house) it just states General Email...which could mean anything!
It enables us to provide a quick response to contacts through referencing recent or historical communications.
PLEASE help…20 votesHi All
Happy to report that this idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572
Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.
Thanks for voting!
Ross -
Send as Contact / Candidate on a Mac
It would be really helpful to be able to add a candidate or contact email to Firefish through outlook whilst using a Mac. At the moment, we have to double up work by adding batch emails if we have been out of the office using a laptop. It has become restrictive that we can't work effectively on the road.
20 votesHi All
Delighted to announce that our new version of the Outlook Add-in will be available to install after tonight’s release, having successfully come through Beta.
This version of the add-in is compatible with Office 365, Exchange 2016 and above, and can be installed on Outlook for Mac, Outlook on the web and Outlook Desktop.
The new version is currently being reviewed by Microsoft and will be available to download via the Office Store once it has been verified – we’ll be doing a soft launch of the add-in until this has been confirmed.
In the meantime, you can still install the add-in by following these instructions: https://firefishsoftware.elevio.help/en/articles/329-installing-the-outlook-web-add-in
Just get in touch with Support if you need any help.
Thanks again for your feedback!
Ross -
To be Notified when a Candidate Updates their Original CV through the Portal
When a candidate Updates their CV through the portal to somehow be notified either by email (to owning consultant) or appear on the dashboard or to appear in Web registrations - so that you are aware a potential hot candidate is back as current and active!
19 votesAn action is now recorded when a candidate uploads a CV via the Candidate Portal. Read more here: https://fishtank.firefishsoftware.com/en/articles/6569626-week-37-15-09-22
Thanks for voting!
Ross
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Integrating Mailchimp and other Marketing Platforms via Zapier
Zapier is an integrations passthrough that can allow automation triggers between apps. As well as Mailchimp, you will be able to integrate with any marketing platform supported by the Zapier platform.
Find out more by visiting https://zapier.com/platform
18 votesHi all
I'm pleased to announce that our Zapier for Marketing integration is now live and ready to use! Thanks for all your votes and support on this idea.
Using Zaps, you can send a saved search list from Firefish to your preferred platform of choice, and then have that platform return any email marketing unsubscribes back to Firefish.
For more information on how to get started with Zapier, check out our Fishtank Page
Thanks
Drew
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Instead of showing a 404 page, give the option to browse other jobs
We hope this will assist with SEO.
18 votesHi All
Delighted to report that we’ve now made changes resulting in Closed Adverts no longer displaying a 404.
Instead, the Apply button of the advert will be disabled and text will display along the top of the advert content to inform the candidate that the advert is closed, and encourage the user to view other live adverts in an effort to convert traffic to your closed adverts. See attached example from Firefish jobs page.
This message can be customised via Website > Job Search > Closed Advert.
We will continue to update the validThrough date (advert expiry date) within the structured schema of any closed advert as this is what informs Google for Jobs that the advert is no longer live and follows Google’s recommended steps.
Thanks for voting!
Ross
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Job Board Limits
Ability to set posting limits for each job board i.e. weekly or monthly
18 votesHi All
Limits can now be set for each job board. You'll find more info here: https://fishtank.firefishsoftware.com/en/articles/6350270-job-board-credits-and-settings-update
Thanks for voting!
Ross
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