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UserVoice is where Firefish users can share ideas with the user Community and Firefish product owners. With continuous voting, you get to vote on ideas that matter most to you.

Firefish Customer Ideas

We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.

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329 results found

  1. Upload a CV and pull all the information from it and add to the system

    For example, we should be able to upload a CV to the system, and the system takes the name, address, last job role and any other relevant information rather then adding CV's on to the system manually. Other CRM systems have this feature.

    139 votes

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    32 comments  ·  CRM  ·  Admin →
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    Hi all


    Pleased to announce that we are moving this feature into Closed Beta with a selected group of beta partners!


    As work on this feature continues, please keep an eye out here, and register your interest for when we are ready to progress into the next phase of beta testing.


    Thanks

    Drew

  2. Custom Default Columns

    I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.

    118 votes

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    Open for Voting  ·  52 comments  ·  CRM  ·  Admin →
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  3. Ability to add templates

    The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.

    102 votes

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    44 comments  ·  CRM  ·  Admin →
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    Open for Voting  ·  Product Team responded

    Hi All,

    You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
    We hope this makes life a little easier!

    Kind regards,

    Lewis

  4. Weekly planner for Contractors

    A weekly planner that allows Sales Consultants, Managers and Support Staff to review all relevant information and action changes from the planner – see attached draft.

    The planner shows; Company and location, Hiring Manager, Candidate, Job Title, Start Date, End Date, Pay Rate, Charge Rate Margin, PO No. etc… Allowing the user to view all information on jobs, past, present and future.

    Users can act by filtering and sorting based on the above as well as remove, SMS and roll-on candidates from the planner.

    98 votes

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    7 comments  ·  CRM  ·  Admin →
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    🎉 Great news—your idea is happening! 🎉 


    We’re excited to share that your idea has officially made it into our development plan! That means it’s on its way to becoming a reality in an upcoming release. We’ll keep you posted on progress right here.  


    A huge thank you for your suggestion and for shaping the future of Firefish! 🚀🔥  


    Firefish Product Team🐠  

  5. Customising the Call Note Types

    Love the new release of call note taking - great! However it would be ideal if we can customise these drop downs like we can do in all other aspects of the candidate portal. For example, your list: Update / Proactive Approach/ Follow Up etc is OK, but for us we would like to Add/Edit one to say NR/LM (no reply/left message) or Sending Later - as these are often the notes we make and it would save us having to type them out each time...

    That way we can make it more customised to our specific recruitment needs rather…

    80 votes

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    Open for Voting  ·  14 comments  ·  CRM  ·  Admin →
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  6. Ability to search on last Business Development Call rather than just last action

    I think I have raised this before but we really need the functionality to search contacts by last business development call rather than just last action. We need to be able to pull up searches of who needs speaking to rather than someone who has just received our marketing and eshots as we cant easily see who has engaged with us.

    64 votes

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    Open for Voting  ·  15 comments  ·  CRM  ·  Admin →
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  7. Recording Time in Recent Activity

    As a user, I'd like to be able to specify Times as well as date for certain actions, such as Follow-Up Calls and CV Submission Deadlines, and report on these times in Activity User reports.

    60 votes

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    12 comments  ·  CRM  ·  Admin →
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    🎉 Great news—your idea is happening! 🎉 


    We’re excited to share that your idea has officially made it into our development plan! That means it’s on its way to becoming a reality in an upcoming release. We’ll keep you posted on progress right here.  


    A huge thank you for your suggestion and for shaping the future of Firefish! 🚀🔥  


    Firefish Product Team🐠  

  8. Be able to search tags using boolean logical operators

    Allow the use of AND/OR/NOT when searching on tags

    54 votes

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    Open for Voting  ·  15 comments  ·  CRM  ·  Admin →
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  9. Potential job matches on a candidate record

    When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…

    54 votes

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    Open for Voting  ·  17 comments  ·  CRM  ·  Admin →
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  10. Consolidate dual records to see both Candidate/Contact recent activity in one screen

    It would be advantageous to see the consolidated notes, rather than having to remember to check both screens. To clarify, it is useful to have the facility to separate the activity, but it would also be useful to have the option to specify ‘show combined’. With that, for FireFish to remember the user’s specification e.g. for my Recent Activity to always display as combined.

    49 votes

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    1 comment  ·  CRM  ·  Admin →
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    Open for Voting  ·  Ross Turpie responded

    Your feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!

  11. 46 votes

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    Open for Voting  ·  2 comments  ·  CRM  ·  Admin →
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  12. Add single records to a list

    Be able to add a candidate or a contact to a saved search one by one. From the record, add to a saved search. A way of being able to chose a record, rather than having to match a criteria.

    44 votes

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    Open for Voting  ·  9 comments  ·  CRM  ·  Admin →
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  13. Search for Candidates and Clients by Action Events

    An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.

    for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.

    Or search all candidates that had placements with a certain contacts/?

    Or search all contacts that have had meetings within 3 months so to reactivate if needed.

    Or all candidates that have had a proactive call to re-qualify.

    Cheers Dan

    39 votes

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    Open for Voting  ·  5 comments  ·  CRM  ·  Admin →
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  14. Search by engagement indicator

    Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?

    36 votes

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    Open for Voting  ·  14 comments  ·  CRM  ·  Admin →
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  15. Availability Calendar

    For temps we need an availability calendar

    32 votes

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    7 comments  ·  CRM  ·  Admin →
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    🎉 Great news—your idea is happening! 🎉

     

    We’re excited to share that your idea has officially made it into our development plan! That means it’s on its way to becoming a reality in an upcoming release. We’ll keep you posted on progress right here. 


    A huge thank you for your suggestion and for shaping the future of Firefish! 🚀🔥 

     

    Firefish Product Team🐠 

  16. Multiple Contacts on the job

    Would be useful to be able to add more than 1 contact on the job - often we need to send CVs to more than just 1 person..

    30 votes

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    Open for Voting  ·  3 comments  ·  CRM  ·  Admin →
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  17. Interview Outlook calendar reminder to all consultants

    It would be good for multiple consultants to receive an outlook calendar reminder when interviews are arranged via Firefish.

    Currently it only goes to the person that arranges the interview, which is unhelpful when people are covering holidays or someone else has created the interview to help out.

    27 votes

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    Open for Voting  ·  4 comments  ·  CRM  ·  Admin →
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  18. A way to find a record on LinkedIn from within the Firefish record

    Instead of leaving the Firefish system to find a contact (or candidate) on linkedin - Have an option that 'finds' the person on linkedin from within Firefish. For instance if the record isn't already linked to LinkedIn profile, clicking the greyed out LinkedIn button calls a script that searches Linkedin for the forename surname and offers suggested LinkedIn records - This search url=https://www.linkedin.com/search/results/people/?keywords=",_forename_surname works

    26 votes

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    2 comments  ·  CRM  ·  Admin →
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    Open for Voting  ·  Ross Turpie responded

    Your feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!

  19. More talent banks

    Please can I have more than 10 talent banks - 20 would be more helpful

    26 votes

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    Open for Voting  ·  7 comments  ·  CRM  ·  Admin →
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  20. send cv's to multiple contacts

    it would be good if when sending a CV to a contact for their review if one could choose multiple contacts from the client contact list who are also involved in the review process?

    26 votes

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    Open for Voting  ·  6 comments  ·  CRM  ·  Admin →
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