Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
360 results found
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Ability to add templates [Actions Library]
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.
174 votesHi All,
You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!Kind regards,
Lewis
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Upload a CV and pull all the information from it and add to the system [CV Parser]
For example, we should be able to upload a CV to the system, and the system takes the name, address, last job role and any other relevant information rather then adding CV's on to the system manually. Other CRM systems have this feature.
160 votes🚀 Exciting Update: We're ramping up beta and nearing general release for this feature.
We’re thrilled to share that we’re nearing the final stages of testing and that means it’s time for open beta testing! 🎉
We'll be in touch over the coming weeks with a release notification!
Firefish Product Team🐠.
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Custom Default Columns
I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.
124 votes -
Weekly planner for Contractors [Availability Planner]
A weekly planner that allows Sales Consultants, Managers and Support Staff to review all relevant information and action changes from the planner – see attached draft.
The planner shows; Company and location, Hiring Manager, Candidate, Job Title, Start Date, End Date, Pay Rate, Charge Rate Margin, PO No. etc… Allowing the user to view all information on jobs, past, present and future.
Users can act by filtering and sorting based on the above as well as remove, SMS and roll-on candidates from the planner.
106 votes🚀 Exciting Update: Now in Closed Beta.
We’re thrilled to announce that this feature is now in closed beta testing! 🎉
Once our beta phase is complete, we’ll provide a general release update.
Stay tuned, more updates coming soon! 🔥
Firefish Product Team🐠.
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Ability to search on last Business Development Call rather than just last action
I think I have raised this before but we really need the functionality to search contacts by last business development call rather than just last action. We need to be able to pull up searches of who needs speaking to rather than someone who has just received our marketing and eshots as we cant easily see who has engaged with us.
86 votes -
Be able to search tags using boolean logical operators
Allow the use of AND/OR/NOT when searching on tags
58 votes -
Potential job matches on a candidate record
When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…
55 votes -
Consolidate dual records to see both Candidate/Contact recent activity in one screen
It would be advantageous to see the consolidated notes, rather than having to remember to check both screens. To clarify, it is useful to have the facility to separate the activity, but it would also be useful to have the option to specify ‘show combined’. With that, for FireFish to remember the user’s specification e.g. for my Recent Activity to always display as combined.
52 votesYour feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!
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47 votes
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Add single records to a list
Be able to add a candidate or a contact to a saved search one by one. From the record, add to a saved search. A way of being able to chose a record, rather than having to match a criteria.
45 votes -
Search for Candidates and Clients by Action Events
An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.
for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.
Or search all candidates that had placements with a certain contacts/?
Or search all contacts that have had meetings within 3 months so to reactivate if needed.
Or all candidates that have had a proactive call to re-qualify.
Cheers Dan
39 votes -
Search by engagement indicator
Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?
39 votes -
The ability to merge saved searches or add additional searches into previous saved searches.
When building lists to mass mail you cant merge two lists and often different criteria can be used to build different searches.
Without being able to merge or add to a saved list there is a big risk of sending the same email a number times to teh same client
39 votesHi All,
Thanks to Spencer for the great suggestion!
This is proving popular already; you’ll receive a notification anytime something changes with this suggestion.
Cheers,
Lewis
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Multiple Contacts on the job
Would be useful to be able to add more than 1 contact on the job - often we need to send CVs to more than just 1 person..
30 votes -
More talent banks
Please can I have more than 10 talent banks - 20 would be more helpful
28 votes -
Interview Outlook calendar reminder to all consultants
It would be good for multiple consultants to receive an outlook calendar reminder when interviews are arranged via Firefish.
Currently it only goes to the person that arranges the interview, which is unhelpful when people are covering holidays or someone else has created the interview to help out.
27 votes -
A way to find a record on LinkedIn from within the Firefish record
Instead of leaving the Firefish system to find a contact (or candidate) on linkedin - Have an option that 'finds' the person on linkedin from within Firefish. For instance if the record isn't already linked to LinkedIn profile, clicking the greyed out LinkedIn button calls a script that searches Linkedin for the forename surname and offers suggested LinkedIn records - This search url=https://www.linkedin.com/search/results/people/?keywords=",_forename_surname works
26 votesYour feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!
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send cv's to multiple contacts
it would be good if when sending a CV to a contact for their review if one could choose multiple contacts from the client contact list who are also involved in the review process?
26 votes -
Move candidate's backwards in the job workflow
For instances where a candidate is incorrectly progressed (i.e. if they are moved to the interview stage in error and they need to be put back a stage).
25 votesYour feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!
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filter by custom dates on recent activity summary on all records
When we are looking through actions on a record we have to scroll and scroll to get all the actions based on date as when we use filters we are worried we will miss something key. A custom date range filter would be good.
25 votes
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