Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
353 results found
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Integrate with Google's Indexing API
The Indexing API allows any site owner to directly notify Google when pages are added or removed. This allows Google to schedule pages for a fresh crawl, which can lead to higher quality user traffic.
Currently, the Indexing API can only be used to crawl pages with either job posting or livestream structured data. For websites with many short-lived pages like job postings or livestream videos, the Indexing API keeps content fresh in search results because it allows updates to be pushed individually.2 votesDelighted to confirm that we’ve now integrated with Google’s indexing API, allowing you to directly notify Google when your adverts are created, updated or removed.
Customer Support will be in touch over the next few days with info on how to get this set up.
Thanks
Ross -
Call Reporting
Adapt the Call Reporting so that Calls by Consultant can be obtained/viewed rather than just view the number of calls against target. This would make it easier to monitor and manage the quality of calls.
2 votes -
Pension and/or Apprenticeship Levy Charge Rate Fields
Pension and/or Apprenticeship Levy - provision for these in the charge rate fields as these are legal requirements for temporary workforce
2 votesHi All
‘Pension’ field is now available on the Contract Workflow when PAYE is selected.
The calculation for this field works in the same way as National Insurance and the default percentage can be set within your Contract Workflow settings.
You’ll find more info on the Fish Tank, here: https://fishtank.firefishsoftware.com/en/articles/4634829-manage-your-contract-workflow-settings#h_a54cb04092
Thanks
Ross -
develop an API so we can use it to develop our own dashboards
An API would allow us to extract data from the tool and input it to a dashboard specific software i.e. Alik or Power BI giving us real-time data rather than having to download multiple reports
2 votesYou can now get access to the Firefish API by setting up a custom profile within your Integrations settings. Check out more info here: https://fishtank.firefishsoftware.com/en/articles/6652949-api-settings
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Legal Plug In - Request for Agreement
Please can we have an Action Note created on the candidate record with a date and timestamp so that we know when we sent the Request for Agreement email. Also please timestamp the request date on the plug in itself as at the moment there is only a date.
2 votesHi Natalie
Pleased to say this one has been released and all historical request agreement actions have been backdated.
Thanks again for your suggestion.
The Product Team
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Can we have a standard report that covers performance of both business and team KPI performance?
Can we have a standard report that covers performance of both business and team KPI performance? I’m aware that I can filter the standard KPI reports once downloaded for totals etc but would like the option to quickly pull performance by team or business as a whole on HTML so it is branded and ready to go whenever I need it.
2 votesThere is now a Team filter available within the User KPIs standard report.
Many Thanks
Ross -
To have VOIP phones integration functionality - Click to dial
to be able to click on a candidate number and call from with in firefish
2 votesDelighted to report that this improvement is now live.
You can find full details of the new feature in the fish tank under VOIP
Many thanks for your continued support
Wendy
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Grammar error
In a telephone interview confirmation email the letters T and I were not in capital letters
2 votesSorry forgot to close this off a wee while ago – thanks for pointing it out !
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We'd like to be able to send text messages from the candidate record
Hi Wendy, we'd like to be able to send text messages from the candidate profile as that would be a great function to have. We are often on candidates profile and would like to be able to easily text or call from the profile itself.
2 votesDelighted to report that this improvement is now live.
You can find full details of the new feature in the fish tank under SMS
Many thanks for your continued support
Wendy
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To be able to attach documents to mass mail outs / bulk emails.
It would be really useful to be able to attach documents to mass mail outs.
2 votesHi all – we are rolling this out this evening for you.
Enjoy and thanks for the feedback
Wendy -
Radial postcode search Contacts
Radial postcode search for Contacts as well as Candidates is vital for us.
2 votesHi,
Many thanks for your votes and comments on this idea.
This has now been released to the current version of Firefish.
We’d love to hear your feedback – please send this to support@firefishsoftware.com
Thanks,
Cassandra
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Running feed of candidate or client communication
Its great that any notes, emails etc are collated on the lower right so that you can look back in history, what would greatly improve this is for these notes to be open and collated so that you can quickly scroll through the communication journey rather than have to click on each independently. eBoss recruitment software have this and its a great feature
2 votesHi All
This idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572
Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.
Thanks for voting!
Ross -
Phone Number and Address automatically pulled from CV
Hi, please can you reconfigure the system to automatically pull through phone number and address of the candidate when you upload as a manual registration, thank you.
2 votesHope you are all enjoying this new feature.
It was rolled out for everyone this week and we have invited you in to book a slot to reparse all your current CVS through support.Many thanks Wendy
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prevent alerts being resent for the same posting
once a candidate has been told they are not considered for an assignment they have applied for it would be good if the automatic alerts to could filter out sending the same role again when its reposted.
2 votesThis has been released and if a candidate has applied to the advert the candidate will not receive another alert on that advert.
thanks Wendy
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when entering notes
Would be good if could see the first few words of the conversation and could one add additional information to notes so that we didn't have masses of notes per day per candidate.
2 votesHi the notes now contain the first few lines of text and you can use the pinned note to add to at the top rather than create a separate note action
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Client Search
When searching for a company, a more exact search would be great. Rather than ff searching on each word in the company name and bringing up multiple results (sometimes hundreds) it would be good if we could do an exact company name search to only bring up the company we need
2 votes -
How do I close me items on my to do list ?
We finding the system can be a little 'messy' and long winded to use as it does not make logical updates relating to a candidates progress i.e. when you respond to an applicant or progress them onto the next part of the process you have to remember to go back and 'close' them in various lists. They might be sitting on lots of lists: applicants, CV's sent, Internal interview etc if these all happen in one day (which is common). I currently have a candidate who with drew her application but she is still showing as suitable under the advert,…
2 votesHi Alison
Are you referring to the to do list on the dashboard? If these are the lists that you mean then yes, we will doing some work in these to link up the actions to the To do list items so that you wont have to keep going back to them and closing them off.
Thanks
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General email option on all stages of a job
It'd be really useful to have a general email option on all stages of a job. Sometimes we want to email all candaidates at each stage with a general update
& there's currently no option for that.
2 votesThis will be getting released in tonight’s update.
Many thanks Wendy -
Switch off job alerts for archived candidates
switch off job alerts for archived candidates
1 voteSigned, sealed, delivered—your idea is now live! 🎉
We're excited to announce that this feature improvement has officially been released and is now available to all Firefish users!
We hope you love using this update as much as we loved building it for you!
Firefish Product Team🐠
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Improve the way in which Reed Direct Apply applications are processed
Move the processing of the applications out of the Automation Service itself, and into Firefish (as with all other Direct Apply applications) but this will require roadmap time, so will likely be Q2 at the earliest before we tackle it
1 vote
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