Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
648 results found
-
Role Specific Compliance Packages
Within each of our sectors there are roles that have specific compliance requirements. Being able to tailor the correct compliance package to specific roles would be a huge benefit. Currently, we can not make something mandatory without it becoming mandatory for everyone, but the requirements for a health care support worker are very different from those of a qualified nurse. A qualified nurse must have an NMC registration, while a HCSW does not, but if we make it mandatory it becomes mandatory for everyone. Role specific compliance requirements is an essential step.
7 votes -
Reference Request - Follow Up Action
Right now when doing a reference request follow up on the to do list you are not able to do this for referees that are not a existing contact in Firefish. This is because the follow up is a contact action and without the contact record the action can't be assigned to any record.
We would be looking to change this to allow us to be able to follow up on references regardless of whether they are a contact or not. This is because not always will you want references from candidates to be contact in our database as they…
7 votes -
Compliance Details - Ability to hide indiviual dropdown/text/doc/date types
When setting up a new compliance detail you have the ability to hide the details on the candidate portal.
This doesn't work when you only need to hide maybe the date and doc field but the candidate still needs to complete the text and dropdown field as once you hide the detail the whole thing is hidden for the candidate.
We need the ability to hide the individual detail types/tabs when creating these.
6 votes -
Candidate Portal - Gerneral Doc
The ability to add default documents to the candidate portal so that candidates can download the documents, completed and upload them back to the portal.
Along side this it would be good to have the ability to control which docs each candidate can view.
6 votes -
Intergrate with RICS Recruit
It would be massively useful for us to have RICS Recruit to be integrated to FireFish as it's a key job board that we use.
6 votes -
Include Expired Certifications on To Do List
Currently only Expired Compliance Details show on the To Do List - We would like to widen this to include Certifications so each user can see when these expire for candidates on their dashboard
18 votes -
Apply a divert to the SMS phone number
So that candidate's calling the number after receiving an SMS are diverted to the office line
6 votes -
Ability to add & update candidate preferences via API
Update the Firefish API to allow integrations to post and update candidate hiring preferences.
14 votes -
General Compliance - Override
With the addition of the general compliance. We need the ability to override this on a candidate record.
We need the ability to override from compliant to 'DO NOT PLACE' in in the event of a concern/complaint being raised against a worker. In the case of a medication error, for example, a full reflective statement and an interview would be required as a minimum before the nurse would be able to return to work.
7 votes -
Sort by Columns in Potential matches
Ability to sort on columns in potential matches like you can in searches. The critical fields are: Miles, Ranking and Hot status
2 votes -
Add Email Tracking To Report Dashboard
Please can we have the Email Tracking included into the Reports Dashboard for emails so we can see overall success rates.
24 votes -
Automatically unsubscribe bounced emails
When a bounced email notification is received into inbox it would be ideal if the connected Firefish record could be automatically unsubscribed
10 votes -
Call logging in contractors out
Within the contractors out it would be good to be able to log calls from within here
4 votes -
Introduce spell check
At the moment we rely on browser or third party spell check functions, but it would be great if Firefish had its own.
1 vote -
Change the Lead Stage order
i.e. it currently goes from Attempting to Engaged, to New, whereas should be New>Attempting>Engaged (or vice versa depending on ascending vs descending)
1 vote -
Customised Registration Workflow
Having the automatic email containing the information and links to legal forms just seems much simpler and it’s just there on the file to pull up when audited.
1 vote -
Move Remove button to top
The "remove" button on call follow up list should be at the top, to save endless scrolling once you have cleared a call.
2 votes -
Ability to enter a fixed fee when entering placement information.
When processing a placement (permanent, or fixed term contract), should have the ability to override sales markup and input a figure, for example where a fixed fee has been agreed rather than percentage based markup.
1 vote -
Allow 4 timesheet approvers
Allow 4 timesheet approvers
1 vote -
Be able to toggle skills off/on on the parsing tool
The new AI CV parsing tool is great, but it would be great to be able to switch off the skills element.
Sometimes people mention terms in their CVs which are picked up by the tool and added to their record, but the term might used in a different context to the skills listed in the background, and is therefore irrelevant.
7 votes
- Don't see your idea?