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Firefish UserVoice

UserVoice is where Firefish users can share ideas with the user Community and Firefish product owners. With continuous voting, you get to vote on ideas that matter most to you.

Firefish Customer Ideas

We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.

It would be really good if Firefish could...

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593 results found

  1. Custom Default Columns

    I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.

    118 votes
    Open for Voting  ·  52 comments  ·  CRM  ·  Admin →
    How important is this to you?

  2. Ability to add templates

    The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.

    102 votes
    44 comments  ·  CRM  ·  Admin →
    How important is this to you?
    Open for Voting  ·  Product Team responded

    Hi All,

    You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
    We hope this makes life a little easier!

    Kind regards,

    Lewis

  3. Ability to search on last Business Development Call rather than just last action

    I think I have raised this before but we really need the functionality to search contacts by last business development call rather than just last action. We need to be able to pull up searches of who needs speaking to rather than someone who has just received our marketing and eshots as we cant easily see who has engaged with us.

    64 votes
    Open for Voting  ·  15 comments  ·  CRM  ·  Admin →
    How important is this to you?

  4. Be able to search tags using boolean logical operators

    Allow the use of AND/OR/NOT when searching on tags

    54 votes
    Open for Voting  ·  15 comments  ·  CRM  ·  Admin →
    How important is this to you?

  5. Potential job matches on a candidate record

    When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…

    54 votes
    Open for Voting  ·  17 comments  ·  CRM  ·  Admin →
    How important is this to you?

  6. sending multiple roles to candidates

    The ability to send multiple roles to candidates allows for speedier distribution and not having to access each role individually. Indiviudually can be time-consuming and not as efficient as we would like to work.

    53 votes
    Open for Voting  ·  6 comments  ·  Job Workflow  ·  Admin →
    How important is this to you?

  7. Notify candidate owner when a candidate updates from candidate portal

    When a candidate updates any fields inside the candidate portal, the candidate owner should receive a notification that this has happened via the dashboard and/or email

    50 votes
    2 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  8. Consolidate dual records to see both Candidate/Contact recent activity in one screen

    It would be advantageous to see the consolidated notes, rather than having to remember to check both screens. To clarify, it is useful to have the facility to separate the activity, but it would also be useful to have the option to specify ‘show combined’. With that, for FireFish to remember the user’s specification e.g. for my Recent Activity to always display as combined.

    49 votes
    1 comment  ·  CRM  ·  Admin →
    How important is this to you?
    Open for Voting  ·  Ross Turpie responded

    Your feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!

  9. Integrate with MS Teams

    To integrate with MS Teams to be able to make teams call direct via FF
    On behalf of Bright Purple

    47 votes
    Open for Voting  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. NOT save emails to the candidates record which have been skipped

    46 votes
    Open for Voting  ·  2 comments  ·  CRM  ·  Admin →
    How important is this to you?

  11. re-instate terminated candidates back into job

    sometimes in temp a candidate is extended and then terminated as not needed but the client can call back in a couple of weeks wanting the same person - at the moment, if temp has been terminated, consultant would need ot create similar job, get it authorised and go through the compliance team again instead of being able to just add the terminated candidate back into workflow

    46 votes
    Open for Voting  ·  8 comments  ·  Job Workflow  ·  Admin →
    How important is this to you?

  12. Add single records to a list

    Be able to add a candidate or a contact to a saved search one by one. From the record, add to a saved search. A way of being able to chose a record, rather than having to match a criteria.

    44 votes
    Open for Voting  ·  9 comments  ·  CRM  ·  Admin →
    How important is this to you?

  13. Search for Candidates and Clients by Action Events

    An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.

    for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.

    Or search all candidates that had placements with a certain contacts/?

    Or search all contacts that have had meetings within 3 months so to reactivate if needed.

    Or all candidates that have had a proactive call to re-qualify.

    Cheers Dan

    39 votes
    Open for Voting  ·  5 comments  ·  CRM  ·  Admin →
    How important is this to you?

  14. Search by engagement indicator

    Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?

    36 votes
    Open for Voting  ·  14 comments  ·  CRM  ·  Admin →
    How important is this to you?

  15. Docusign for more documents

    It would be great if the docusign function was available for other documents such as terms of business for clients or candidate documents such as the Contract for Services or the 48 hour opt out agreement.

    33 votes
    Open for Voting  ·  5 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  16. Added functionality for Linkedin Plugin

    Couple of additional features which would be incredibly helpful when adding new client contacts using the new plugin:

    1. The plugin to recognise and auto-populate the current employer details - it's a standard field on someone's Linkedin page, so should be simple to add. Of course, with the ability to manually over-ride if it's not correct. Or with the ability to select from a dropdown function which scrapes their last 2 or 3 employers, just in case they're showing multiple 'current' employers.

    2. The ability to create a new company record, should no company of that name already exist. Rather than having…

    32 votes
    3 comments  ·  Integrations  ·  Admin →
    How important is this to you?
    Open for Voting  ·  Drew Hales responded

    Hi Colin


    Thanks for your ideas! 


    We have lots of ideas for how we could improve the Extension in future versions - some more easily achieved than others, but it would be great to hear the communities thoughts on what we could do.


    As such, We'll use this thread as a placeholder, open it for voting and incorporate similar threads into this one so that everyone can keep track of what's going on.


    Thanks

    Drew 

  17. Multiple Contacts on the job

    Would be useful to be able to add more than 1 contact on the job - often we need to send CVs to more than just 1 person..

    30 votes
    Open for Voting  ·  3 comments  ·  CRM  ·  Admin →
    How important is this to you?

  18. Bespoke KPIs

    As a company we have different names for our KPIs to the names on the system.
    For the teams to report what is going on we often get discrepancies as to what they should be logging their KPIs as.
    Would it be possible for the KPIs to be made a little bit more bespoke for individual companies?

    29 votes
    13 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Open for Voting  ·  Product Team responded

    Hi Meghan

    Thanks for your suggestion.

    There’s a similar suggestion already on the community so I’ll move this to voting and merge them together.

    Thanks
    Ross

  19. Interview Outlook calendar reminder to all consultants

    It would be good for multiple consultants to receive an outlook calendar reminder when interviews are arranged via Firefish.

    Currently it only goes to the person that arranges the interview, which is unhelpful when people are covering holidays or someone else has created the interview to help out.

    27 votes
    Open for Voting  ·  4 comments  ·  CRM  ·  Admin →
    How important is this to you?

  20. A way to find a record on LinkedIn from within the Firefish record

    Instead of leaving the Firefish system to find a contact (or candidate) on linkedin - Have an option that 'finds' the person on linkedin from within Firefish. For instance if the record isn't already linked to LinkedIn profile, clicking the greyed out LinkedIn button calls a script that searches Linkedin for the forename surname and offers suggested LinkedIn records - This search url=https://www.linkedin.com/search/results/people/?keywords=",_forename_surname works

    26 votes
    2 comments  ·  CRM  ·  Admin →
    How important is this to you?
    Open for Voting  ·  Ross Turpie responded

    Your feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!

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