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296 results found

  1. Postcode search on Job Potential Matches.

    The ability to be able to set a separate postcode search when setting up potential matches would be great. The postcode search currently works when the company address is the same as the location as the job but doesn't work for us when the site is in a totally separate location.

    1 vote

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    Delivered  ·  Product Team responded

    Hi James

    Pleased to confirm that this has now been completed.

    Thanks
    Ross

  2. Let you just move CVs over

    Be able to drag and drop CVs into the document tab rather than having to save them and then upload them.

    1 vote

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    Delivered  ·  0 comments  ·  Admin →
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  3. Enable email preview/subject lines within records

    It's imperative we can see a snapshot of the email content sent to a candidate or contact within the Summary Tab, otherwise we have to click in and out of emails to see what was sent which is HUGELY time consuming and also confusing (I often end up going back into the same mail if I am in a rush). It doesn't even provide the subject line (which would be a half way house) it just states General Email...which could mean anything!
    It enables us to provide a quick response to contacts through referencing recent or historical communications.
    PLEASE help…

    20 votes

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    Delivered  ·  Product Team responded

    Hi All

    Happy to report that this idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572

    Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.

    Thanks for voting!
    Ross

  4. Ability to bulk change candidate ratings

    When handling applications, you can only currently change candidate rating's one at a time. This is not only time consuming, but also laborious.

    Why not enable the user to select multiple candidates at once and do the change all together. Whether that be after they've been rejected, or with the pop-up comments box screen which comes up before the reject email.

    We use 1* rating as a 'delete', seeing as there's no point having 1* candidates on a database. But because we're handling so many applications every day, we end up sending bulk decline emails and in doing so, can't…

    2 votes

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    Delivered  ·  Product Team responded

    Hi Colin

    The star rating field is now available on the pop up modal when performing the Not Progressing action via the Advert Applications tab. This will allow you to bulk change candidates star ratings when performing this action.

    Thanks again for your feedback.
    Ross

  5. Allow us to view which attachments have been sent on emails.

    When sending an email if you attach a file - e.g a CV you cannot currently see what attachment has been sent.

    We would like to see what attachments have been added to the email so we can keep track of CV's sent if names have not been listed in the body of the email.

    With GDPR in place we do not keep a record of this in our sent boxes in our outlook and it is essential for us to keep track of our candidates.

    Please see attachment.

    26 votes

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    Delivered  ·  Product Team responded

    Hi All


    This idea has now been implemented!


    We've added the ability to see the filename of documents attached to emails sent via Firefish when you look at those emails in the Recent Activity feed on a record. This includes files that are attached to the email manually, or files from the document library.


    Check out more, here: https://fishtank.firefishsoftware.com/en/articles/6125104-view-attachments-sent-on-emails-and-talent-pool-improvements


    Thanks for voting!

    Ross

  6. Make Company Info Editable from Summary Tab

    On company profile, the links on Summary tab allow you to click through and quickly edit what you need to, however it's frustrating that you cant:

    1. Edit the description from the Summary tab
    2. That there isn't the link that takes you to the exact field to edit (the way the links work via the Summary tab in a candidate record).
    0 votes

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  7. stop attaching client terms of business to every CV submission email. Why would you want to do this?

    And also stop them being attached to each job for that client

    1 vote

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    Delivered  ·  Product Team responded

    We have added the ability to automatically add the 'Terms' document to a ‘CV Send’ email.

    In the Job Configuration menu there is now a check box for 'Terms'. 


    This will be enabled by default but can be easily disabled by simply unchecking the box.


    More info on this can be found on the Fish Tank!


    Thanks for voting!

  8. Keywords search field in job - expand

    expand the keywords search field in job summary - like contact hiring preferences one

    2 votes

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    Delivered  ·  Product Team responded

    The Keywords job field has now been made bigger on the Job Potential Matches to accomodate longer Boolean search strings.

    Thanks for your feedback.
    Ross

  9. Hyper Link on the Dashboard to show Canvass calls made that month not just a number so that we can click into them

    Hyper Link on the Dashboard to show Canvass calls made that month not just a number so that we can click into them and look at the business as to whether calls are being made to the right places

    1 vote

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    0 comments  ·  CRM (Your Database)  ·  Admin →
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    Delivered  ·  AdminRoss Turpie (Admin, Firefish Software) responded

    Hi Emma


    Going through some older ideas on the Community and came across this one. 


    Good news is that you can create a report card within the Reports Dashboard and filter it by your candidate or contact calls. You'll then be able to click into each segment or KPI to view the call details. 


    You'll find more info here: https://fishtank.firefishsoftware.com/en/articles/6682608-creating-and-editing-report-cards but just get in touch with Support if you need any help setting it up.


    Thanks

    Ross

  10. Priority flag on job report

    We use the priority flag on our jobs to good effect and it would be great to have the tags displayed as a column on the open job report. Instead of the flag this should be displayed as None, Low, Medium and High.

    5 votes

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    Delivered  ·  AdminCatherine Freel (Admin, Firefish Software) responded

    We're delighted to say that you're now able to add the Priority column to reports using the Job module on the reports dashboard. 


    This column will show the Priority of your job as None, Low, Medium or High. 


    Thanks for Voting!


    Catherine. 



  11. Ability to have base rate as hourly but additional rate as day rate

    Ability to have base rate as hourly but additional rate as day rate and vice versa
    For example, you may have a day rate contractor who gets overtime paid by the hour

    2 votes

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  12. Evertime Integration

    To send a CSV export to Evertime payroll software at the point of making a placement on the job workflow.

    1 vote

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  13. Be able to add overtime rates after the temporary contract has been extended

    For example - when you have had a temp working for some time and the contract has been extended and then due to peaks in the business - they get paid an overtime rate. At the moment, you are not able to amend and add an overtime rate for it to merge over onto our payroll system (timesheet portal). It would be a great help as we do not always know straight away if I temp will be extended/required to work overtime

    1 vote

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    Delivered  ·  Product Team responded

    Hi Tia

    Thanks for your suggestion – good news on this one! You can edit an existing placement or extension and add any additional rates to the contract, then once you hit “Confirm” you can send or skip the emails and at this point the data will be resent to Timesheet Portal. Here’s a quick video to show you: https://www.loom.com/share/fd0a42d184144eddafeb4092e45b2fc9

    If you have any further questions on this one just pop an email over to Support.

    Thanks
    Ross

  14. Setting for email alerts per user

    Allow an individual user to choose whether they receive advert application alerts by email or not

    15 votes

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    Delivered  ·  Product Team responded

    Hi All

    Pleased to confirm that we’ve now created a new ‘Email Alerts’ page within each users ‘My Account’ page which allows individual users to enable/disable advert application emails.

    Thanks for your feedback and patience.
    Ross

  15. Customising aspects of candidate portal

    The messaging displayed currently is really off putting - we don't do marketing per se (it would be better if this said "Email communication") and we most definitely do not have Offers to communicate to candidates looking for jobs. Most of our new registered users are opting out of email marketing, resulting in us being unable to do much with the information they have just given us.
    We really ought to have the ability to change that wording so our users will know that they won't be spammed!

    1 vote

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    Delivered  ·  Product Team responded

    We’ve updated the text on the My Alerts page within the Candidate Portal to match the text on the Communication Preferences landing page which is already part of your registration and compliance workflows. The previous selections for Email Marketing, SMS Marketing and Offers have been renamed to Personalised Email, Text Message and Offers. This gives your candidates a clearer understanding of each communication preference option.

  16. Timesheet Approver Field

    When making a placement it would be good to have a timesheet approver, similar to the billing contact to allow this information to be passed over to Timesheet Portal.

    1 vote

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    Delivered  ·  Product Team responded

    We’ve added a Timesheet Approver field to the Placement page on the contract workflow, allowing you to populate up to 2 timesheet approvers from one company.

    This can be enabled via Settings > Job Configuration > Contract Workflow > Placement Settings.

    If you already have the Timesheet Portal CSV Export set up then we’ve enabled this field for you. Any timesheet approvers you populate will also be included in the Timesheet Portal CSV for any future contract placements.

    Thanks again for your feedback!
    Ross

  17. Use the Blog Image as the sharing image when sharing blogs to Social media

    When sharing to social media it would be good if the image associated with the blog was used on the post. This is instead of the image that is stored in the Social Media Image Section.

    6 votes

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    Delivered  ·  Product Team responded

    You can now upload a 'Social Image' within each blog post which will be used for sharing each blog to social media platforms. Check out more info in the Fish Tank. 


    Thanks for voting!

    Ross

  18. Add Company Mail Merge

    Could you please add the "CompanyName" Mail Merge to the Advert - Not Progressing email Template

    1 vote

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    Delivered  ·  Product Team responded

    Hi Scoso

    This one was raised a while back but Company Parent is now available in the mail merge fields for this email after we done the Associated Companies work.

    Thanks
    Ross

  19. bring in Two Factor Authentification for GDPR purposes and additional security for those dial into public WIFI access regularly

    ....for GDPR purposes and additional security for those dial into public WIFI access regularly

    33 votes

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  20. Allow nominated users to edit talent pools

    Currently, only the creator of the talent pool can edit. We've got multiple consultants mining the same talent pools for similar skills/experience.

    It's a big admin task to leave it to one person to edit, so would be useful to allow the creator to also nominate admins who can also edit the talent pools too.

    4 votes

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