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It would be really good if Firefish could...

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Ability to add templates

The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.

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Lucy Challenger shared this idea  ·   ·  Report…  ·  Admin →
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Open for Voting  ·  Product Team responded  · 

Hi All,

You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!

Kind regards,

Lewis

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  • Mark Watton commented  ·   ·  Report

    Please add the ability to add new email templates

  • Melissa commented  ·   ·  Report

    Please add the ability to add new email templates

  • Jack Graham commented  ·   ·  Report

    Please add the ability to add new email templates

  • Jess commented  ·   ·  Report

    Please add the ability to add new email templates

  • Andy Norton commented  ·   ·  Report

    Please add the ability to add new email templates

  • [Deleted User] commented  ·   ·  Report

    Currently we can only edit the body of candidate email templates in the system settings tab. It would be beneficial to have the ability to create completely new templates, delete ones we do not use and to update the name of the templates to make them more relevant to our organisation

  • [Deleted User] commented  ·   ·  Report

    I am keen to have the ability to add or delete our own templates

  • Michael Buchan commented  ·   ·  Report

    Whilst the standard templates are useful, being able to create and save our own would be even better. There are quite a few that we don't use so we're in a hybrid situation of using Firefish for some comms and Outlook for others.

  • Roddy Hammond commented  ·   ·  Report

    It seems to be inflexible for the same email template to be used when a candidate is rejected after their CV being sent, as the one used when a candidate is rejected after an interivew. The message has to be changed every time for one of them as they are two very different responses. It would be good to have a separate system template for these two everyday scenarios.

  • [Deleted User] commented  ·   ·  Report

    Even if there were additional blank templates users could edit as there are available in the Bulk Email Templates this would be so helpful.

  • Anonymous commented  ·   ·  Report

    It would be good if there is functionality to edit the name of a Bulk Email template so that I know what the content of each template is without opening it.

  • Anonymous commented  ·   ·  Report

    It would be good if there is functionality to edit the name of a Bulk Email template so that I know what the content of each template is without opening it.

  • Anonymous commented  ·   ·  Report

    Hi - I would love to have the option of a drop down template tailored for my business development activity and wondered if this might be something you are looking into? Its currently very manual the way its set up and lots of changes to subject line etc every single email I am sending

  • Anonymous commented  ·   ·  Report

    Absolutely keen to have the ability to add or delete our own templates

  • Jamie Trick commented  ·   ·  Report

    Any update on this from Firefish? It's been open for over 3 years with no plans for development?

  • Anonymous commented  ·   ·  Report

    It would be nice to be able to delete email templates we do not need and also add our own bespoke ones

  • Jon Briginshaw commented  ·   ·  Report

    The ability to add templates would be awesome! This would save us so much for time across both bulk and tailored email situations/approaches for both clients and candidates.

  • Natalie commented  ·   ·  Report

    It would be good if we could just have multiple BULK EMAIL templates (Bulk Email 1, Bult Email 2, Bulk Email 3 etc.), all with the same existing Candidate Action - to allow us to send out a regular handful of identical emails rather than having to edit every single time.
    I am sure each agency has its own requirements for multiple templates.

  • Phillippa Hart commented  ·   ·  Report

    Agree with this as we have a number of Business Development mailers that we would
    like to be able to select, depending on the conversation or type of client.This also applies to the "Bulk" email function where you can only have one template.

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