Specifically, it would be great to be able to add the CC or BCC email address into the template within Sys Config > Email Templates so that it auto-populates every time the corresponding email is sent.

It would be great to be able to automatically add additional email addresses when for eg sending out interview confirmations if the client has more than one person they want it to be sent to. So the contact email comes up automatically when you start typing their name in. As at the moment, it only will send to the contact assigned to the job, and if I want to CC/BCC anyone else into that email, I have to go into my outlook type the name, copy and paste the email into my template. Seems crazy this doesn't exist yet.