Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
61 results found
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Upload a CV and pull all the information from it and add to the system
For example, we should be able to upload a CV to the system, and the system takes the name, address, last job role and any other relevant information rather then adding CV's on to the system manually. Other CRM systems have this feature.
83 votes -
integrate with Xero
Xero is the fastest growing accounting system that works for SMEs allowing seemless and cost-effective accounting, invoicing and credit control. It would make life so much easier if FF linked to it like a number of other CRMs do
74 votesHi All
We're now entering the development testing phase of our Xero Integration. Beginning with permanent, we'll soon be inviting a group of customers to take part in our beta release of this first stage.
If you would be interested in beta testing our Permanent Job Workflow integration with Xero, please let us know here or via support and we'll be in touch when it's ready to go.
For our Contract & Temporaries users: Fear not! Our second round of development and testing will include the Contract Workflow, so there will be opportunity for you to get involved as well.
Thanks
Drew
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Integrate with MS Teams
To integrate with MS Teams to be able to make teams call direct via FF
On behalf of Bright Purple34 votes -
Whatsapp Integration
It would be great if Firefish could integrate with whatsapp, allowing us to message candidates/contacts on Whatsapp through FF.
22 votesThanks for your idea!
This is now open for voting
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Develop an API to intergrate with Trello or Google Docs
It would be great if FF developed an API and integrated with Trello and Google Docs.
19 votes -
Added functionality for Linkedin Plugin
Couple of additional features which would be incredibly helpful when adding new client contacts using the new plugin:
The plugin to recognise and auto-populate the current employer details - it's a standard field on someone's Linkedin page, so should be simple to add. Of course, with the ability to manually over-ride if it's not correct. Or with the ability to select from a dropdown function which scrapes their last 2 or 3 employers, just in case they're showing multiple 'current' employers.
The ability to create a new company record, should no company of that name already exist. Rather than having…
17 votesHi Colin
Thanks for your ideas!
We have lots of ideas for how we could improve the Extension in future versions - some more easily achieved than others, but it would be great to hear the communities thoughts on what we could do.
As such, We'll use this thread as a placeholder, open it for voting and incorporate similar threads into this one so that everyone can keep track of what's going on.
Thanks
Drew
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Integrate with Trust ID - a digital Right to Work check provider. This will help us and other recruitment agencies that conduct digital righ
With the introduction of identity document validation technology (IDVT) as a permitted way to conduct Right to Work checks a large number of recruitment agencies are using identity service providers (IDSP) to conduct digital Right to Work checks. The IDSP that we use, Trust ID, have an API that can be integrated into Firefish and would allow us, and other users of Trust ID to create a seamless onboarding journey under the brand of our agency rather than pointing candidates to an alternative portal.
16 votesHi Liam
Thanks for posting. This idea is now Open for Voting.
Thanks
Ross
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Can we have an iPhone candidate app?
Candidates want to view the latest jobs on their phone... browse roles, update details, receive push notification, apply with one click and check out their progress.
An iPhone app would be AWESOME!!!!....
14 votes -
Integration with Fireflies
Fireflies is an AI tool that transcribes conversations on Teams or other video / conference apps.
What would be good is if the transcribed notes automatically went into the candidate or client record.
The email of candidate or client is included in the Teams meeting invite. So Fireflies could add it to the candidate or client by searching and recognising the email address automatically.
Then the fireflies notes are already on the record.13 votesThanks for your Idea! This is now open for voting.
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Ability to have inbound calls through FF
To allow inbound calls to be received via Firefish
12 votes -
Improved formatting CV tool
Currently the formatting CV tool is not very user friendly and has a lot of issues when formatting CV's that have text boxes or images. It would be good to see the formatting CV tool to use Microsoft word rather than it's current 3rd party system.
10 votes -
Integrate with Safe Screening
Could we please integrate Firefish with our new compliance software - Safe Screening.
There is the potential for loads of benefits and will be much more efficient and professional.
This also helps protect us further with GDPR in mind.
10 votes -
Remove the API's 1000 results response limit
Further API development to allow the API to call more than 1000 records at a time
8 votesThanks for your Idea! This is now open for voting.
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Implement a Postcode Address Finder tool
Implement a tool that when you insert postcode, it gives you a list of addresses for that postcode to select from to make address entry quicker
8 votes -
when using the email add in and responding to a candidate or client to set a follow up date which will then show on your dashboard
We want to track all KPI's but if we complete a follow up from our outlook, we have to manually go into Firefish to confirm a new follow up date.
7 votesThanks for your idea!
This is now open for voting.
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Link contacts to company records in Outlook Addin
When entering a new contact via Firefish for Outlook, it would be great to have a drop-down box where we can allocate the contact to a client/company - saving the need to go into the contact profile.
7 votes -
Integrate with Yoti
Yoti provide identity profile services
6 votesThanks for your idea! This is now open for voting.
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Firefish SMS Improvements - Templating, Bulk SMS from To Do list view and Personalisation
We use the Firefish SMS packages and it would be great to see the option of SMS templates and I would love to see personalisation on SMS messaging. Merge field for candidate first name at least with sign off templated with Recruiter Name, Agency Name and Contact number, would be ideal!
Having this capability from To Do List - Interviews view on Dashboard to enable you to send bulk SMS to candidates rather than job workflow would be a great time saver!
5 votesHi Michelle
Thanks for posting. This now Open for Voting.
Thanks
Ross
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pull through messages received from/ sent to candidates via LinkedIn
I frequently find myself copying messages from my LinkedIn mailbox and pasting into the candidates summary page in Firefish
5 votes -
Integrate with Calendly
Integrate with Calendly so candidates can book meetings more easily
5 votes
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