Ability to add templates
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.
Hi All,
You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!
Kind regards,
Lewis
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Beth commented
Please add the ability to add new email templates
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Stacey Hunt commented
We deal with multiple clients who all require different application forms, ID and online checks to be carried out by candidates they offer to.
It would be great if we could create custom email templates for each client so we can just hit the send button rather than having to type everything out each time, or remember who we last placed within that Group to be able to copy the email we sent to them.
It also then avoids the chances of us missing things off the emails to candidates.
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David commented
Please add the ability to add new email templates
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Kidd Cutler commented
Please add the ability to add new email templates?
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Dale Ratchford commented
Please add the ability to add new email templates
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James commented
Please add the ability to add new email templates
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Stuart Williams commented
Please add the ability to add new email templates?
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Mark Watton commented
Please add the ability to add new email templates
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Melissa commented
Please add the ability to add new email templates
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Jack Graham commented
Please add the ability to add new email templates
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Jess commented
Please add the ability to add new email templates
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Andy Norton commented
Please add the ability to add new email templates
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Emerald Zebra commented
create new email templates
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[Deleted User] commented
Currently we can only edit the body of candidate email templates in the system settings tab. It would be beneficial to have the ability to create completely new templates, delete ones we do not use and to update the name of the templates to make them more relevant to our organisation
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[Deleted User] commented
I am keen to have the ability to add or delete our own templates
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Michael Buchan commented
Whilst the standard templates are useful, being able to create and save our own would be even better. There are quite a few that we don't use so we're in a hybrid situation of using Firefish for some comms and Outlook for others.
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Roddy Hammond commented
It seems to be inflexible for the same email template to be used when a candidate is rejected after their CV being sent, as the one used when a candidate is rejected after an interivew. The message has to be changed every time for one of them as they are two very different responses. It would be good to have a separate system template for these two everyday scenarios.
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[Deleted User] commented
Even if there were additional blank templates users could edit as there are available in the Bulk Email Templates this would be so helpful.
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Anonymous commented
It would be good if there is functionality to edit the name of a Bulk Email template so that I know what the content of each template is without opening it.
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Anonymous commented
It would be good if there is functionality to edit the name of a Bulk Email template so that I know what the content of each template is without opening it.