Ability to add templates [Actions Library]
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.

Hi everyone,
We're delighted to say that this has now entered our development cycle and will be moving into Beta when complete.
We'll keep you updated as we progress.
Firefish Product Team
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karen commented
Customise note types and the ability to merge notes
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Anonymous commented
When you have multiple sites on Enterprise, give the ability on primary site to select email templates from secondary sites to send
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Jamie Trick commented
This really is a must have guys - the standard templates just aren't enough. The email templates should be completely customizable also - so we can change the names on our system so people know exactly what they are when we change them.
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Nichola Finn commented
We really need to be able to customise or add new call note types
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Rachel commented
This needs to be sorted urgently as I have so many templates saved off the system.
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Rachel commented
I need an increase, as having a temp and perm division our emails are very different and it only allows for department to really use the templates!
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Jo Young commented
5 is a start but we could use many more
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Nathan commented
An increase would be very useful
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Harriet Dowle-Hurst commented
being able to add bespoke email templates would not only save time but encourage more use of the system so communications can be seen by all users. I don't understand why this isn't being actioned already!!
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Magdalena commented
Additional templates would be incredibly helpful, especially when emailing multiple candidates and clients. Having all the required information readily available ensures efficiency and accuracy, which is crucial in our line of work.
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holly commented
It would be beneficial if we had blank templates on candidate emails as it would save us time having to copy and paste from our folders and it would be better if we had it all in the same place
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Jodie McDonald commented
Thanks for adding the Bulk emails but we feel we should be able to have blank templates on candidate emails that we are allowed to create.
For example we have 6 large temporary clients that everytime a new person starts needs to be sent information / inductions for them to work there. Being able to have these all under the candidate email template would save us time having to copy and past the information. Would appreciate this being looked into for other email templates.
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Rachel commented
The small number of emails is very restrictive could this be increased to at least 20.
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Bob Garton commented
We find the small number of available templates to be very restricting. The CRM we used prior to our use of Firefish allowed us to create a vrtual unlimited number of templates. These saved us so much time.
Our consultancy team is frustrated by what for them is a backward step.
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Sarah Larkin commented
It would be beneficial to be able to add in templates on the action emails, and be able to change the name of these too. For example, I want to start a sales sequence of email follow ups to attract new business but unable to add new ones and can't change the existing template names. Please can you consider this
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Laura commented
It would be great if we could create additional custom email templates or at least be able to amend the names of the existing email templates as many don't apply to us.
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Samantha Botha commented
Yes this would be very helpful for us too.
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Beth commented
Please add the ability to add new email templates
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Lauren Jow commented
This is really important to us - and would benefit us significantly. For instance, where we use video outreach - would be great to have this as a contact drop down!
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John commented
Agreed, great option to have