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Firefish UserVoice

UserVoice is where Firefish users can share ideas with the user Community and Firefish product owners. With continuous voting, you get to vote on ideas that matter most to you.

Firefish Customer Ideas

We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.

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353 results found

  1. Automatically unsubscribe candidates when they are archived

    Automatically unsubscribe candidates from job alerts and marketing when they are archived

    23 votes

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    1 comment  ·  Compliance  ·  Admin →
  2. Integrate with document signing software.

    We use eversign to have contracts signed by our clients. It would be awesome if FF could integrate to issue prefilled contracts with any popular document signing software!

    23 votes

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  3. Enable group Candidate/Contact Actions

    When looking through the actions of a Candidate/Contact it would be really handy to be able to group certain types of actions.

    e.g.
    - meeting notes - no matter what type of meeting
    - phone calls - no matter what type of phone call
    etc.

    21 votes

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    Delivered  ·  Product Team responded

    Hi All

    This idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572

    Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.

    Thanks for voting!
    Ross

  4. Perform additional actions when reviewing candidates/previewing CV

    It is a slow process to review multiple CVs when actions might be different for each candidate, this is particularly apparent when working through applications since the CV preview window is in a fixed location, which covers various actions.
    Would it be possible to have more actions in the preview (possibly top bar), for example flags, view profile, move to considering, move to talent pool...etc.?

    20 votes

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    Delivered  ·  5 comments  ·  CRM  ·  Admin →
  5. Enable email preview/subject lines within records

    It's imperative we can see a snapshot of the email content sent to a candidate or contact within the Summary Tab, otherwise we have to click in and out of emails to see what was sent which is HUGELY time consuming and also confusing (I often end up going back into the same mail if I am in a rush). It doesn't even provide the subject line (which would be a half way house) it just states General Email...which could mean anything!
    It enables us to provide a quick response to contacts through referencing recent or historical communications.
    PLEASE help…

    20 votes

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    Delivered  ·  Product Team responded

    Hi All

    Happy to report that this idea has now been completed as part of our Recent Activity Updates released last night – you’ll find more information on the Fish Tank: https://firefishsoftware.elevio.help/en/articles/572

    Any votes that you assigned to this idea have now been returned to you and can be used to support other ideas you’d like to see developed in Firefish.

    Thanks for voting!
    Ross

  6. Send as Contact / Candidate on a Mac

    It would be really helpful to be able to add a candidate or contact email to Firefish through outlook whilst using a Mac. At the moment, we have to double up work by adding batch emails if we have been out of the office using a laptop. It has become restrictive that we can't work effectively on the road.

    20 votes

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    Delivered  ·  Product Team responded

    Hi All

    Delighted to announce that our new version of the Outlook Add-in will be available to install after tonight’s release, having successfully come through Beta.

    This version of the add-in is compatible with Office 365, Exchange 2016 and above, and can be installed on Outlook for Mac, Outlook on the web and Outlook Desktop.

    The new version is currently being reviewed by Microsoft and will be available to download via the Office Store once it has been verified – we’ll be doing a soft launch of the add-in until this has been confirmed.

    In the meantime, you can still install the add-in by following these instructions: https://firefishsoftware.elevio.help/en/articles/329-installing-the-outlook-web-add-in

    Just get in touch with Support if you need any help.

    Thanks again for your feedback!
    Ross

  7. Integrating Mailchimp and other Marketing Platforms via Zapier

    Zapier is an integrations passthrough that can allow automation triggers between apps. As well as Mailchimp, you will be able to integrate with any marketing platform supported by the Zapier platform.

    Find out more by visiting https://zapier.com/platform

    18 votes

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    Delivered  ·  17 comments  ·  Integrations  ·  Admin →
  8. 18 votes

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    Delivered  ·  Product Team responded

    Hi All


    Delighted to report that we’ve now made changes resulting in Closed Adverts no longer displaying a 404. 


    Instead, the Apply button of the advert will be disabled and text will display along the top of the advert content to inform the candidate that the advert is closed, and encourage the user to view other live adverts in an effort to convert traffic to your closed adverts. See attached example from Firefish jobs page.


    This message can be customised via Website > Job Search > Closed Advert.


    We will continue to update the validThrough date (advert expiry date) within the structured schema of any closed advert as this is what informs Google for Jobs that the advert is no longer live and follows Google’s recommended steps.


    Thanks for voting!

    Ross

  9. Job Board Limits

    Ability to set posting limits for each job board i.e. weekly or monthly

    18 votes

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  10. To be Notified when a Candidate Updates their Original CV through the Portal

    When a candidate Updates their CV through the portal to somehow be notified either by email (to owning consultant) or appear on the dashboard or to appear in Web registrations - so that you are aware a potential hot candidate is back as current and active!

    17 votes

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  11. Setting for email alerts per user

    Allow an individual user to choose whether they receive advert application alerts by email or not

    15 votes

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    Delivered  ·  Product Team responded

    Hi All

    Pleased to confirm that we’ve now created a new ‘Email Alerts’ page within each users ‘My Account’ page which allows individual users to enable/disable advert application emails.

    Thanks for your feedback and patience.
    Ross

  12. preview cv's without opening new documents

    When looking at a candidate, it would be good to have a Preview CV function, so that we don't have to open a new Document every time we look at a candidate. The Preview CV function would allow us to see the CV within FF without having to navigate away from the page we're currently on.

    15 votes

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    Delivered  ·  Product Team responded

    Its out !

    Thanks for all your votes and hope you are pleased with this feature.

    As the tip from the tank will say currently it is covering each cv on demand so it is a little slower to start with however once the cv has been converted once it will be faster the next time.

    We will be working our way through each database and converting on mass to assist with this as well.

  13. Preview all documents on FF not just CV's

    it would be great if all documents eg signed offers contracts etc could be previewed in the same fashion as one can do with CV's

    14 votes

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    Delivered  ·  2 comments  ·  Admin →
  14. have functionality to put through temps on an hourly rate

    We can currently only process a request to charge for daily rate contracts or perm. We need to be able to process temps who go out an hourly rate and have variable weekly hours.

    14 votes

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  15. recruitment tab on contact record

    Its great that you can view a candidates recruitment tab but it would be perfect if this could be revered on a contacts record o you can see what their past recruitment history and current open jobs are with our agency.

    13 votes

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    Delivered  ·  Product Team responded

    A new recruitment tab has now been added to the contact record, allowing you to view a contacts full recruitment history.

    Thanks for voting!
    Ross

  16. Add the Advert URL as a Merge Field for the Candidate Interview Confirmation Email

    It would be great if the job advert could be added to the interview confirmation email to the candidate as currently we are copy and pasting every time and need an additional tab open to access the link. This would be so much easier if it could be added as a merge field.

    12 votes

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    Delivered  ·  Product Team responded

    Hi All


    The AdvertURL merge field is now available within the following email templates:


    Module: Job

    Category: General

    Email Template: Recruiter Interview – Candidate


    Module: Job

    Category: General

    Email Template: Employer Interview – Candidate


    When added to an email, this merge field will be populated with the URL of the advert linked to the job. If there is more than 1 advert linked to the job, then all advert URLs should be listed.


    Thanks for voting!

    Ross

  17. Be able to Report on the candidate compliance details on the Report Builder

    To add the candidates details from their 'Details' tab on their record on to the Candidate Details report in Report builder.

    It would be great to be able to see all candidates information including the all the 'Details' information together on a report and have each candidate on one row

    12 votes

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    0 comments  ·  Reporting  ·  Admin →
    Delivered  ·  Ross Turpie responded

    Hi All


    We're constantly working to make more and more data available to report on within the Reports Dashboard!


    Any enabled candidate Compliance Details will now be available to select as a Primary Display, Filters or Columns under the Candidate module of a report card - you'll find more info on how to create and edit report cards here: https://fishtank.firefishsoftware.com/en/articles/6682608-creating-and-editing-report-cards


    If you need any help with setting up your reports just reach out to the Support team.


    Thanks

    Ross

  18. Separate Temp, Perm, Temp to Perm & Fixed term Contract Revenue on the Sales Plan Dashboard or produce in a report

    Currently the dashboard is obsolete for Consultants operating a hybrid temp and perm desk, as well as Temporary Consultants as all the figures merge into one on the dashboard. They also only take account of estimated temps revenue and estimated hours worked. As data is transferred over to Timesheetportal, couldn't you import the actual figures from Timesheetportal back into Firefish?

    12 votes

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    3 comments  ·  Reporting  ·  Admin →
  19. CC and BCC in all emails

    So we can copy in our own consultants and other contacts at the same company when we're sending CV's

    12 votes

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    Delivered  ·  Product Team responded

    We have now rolled out the ability to BCC and CC other email addresses into the emails through firefish.

    thanks Wendy

  20. Archiving Contacts and Candidates being Archived automatically?

    When archiving a Contact recently who had retired, he was automatically archived as a Candidate, despite wanting to remain on our the system for interim contract roles on a part time basis.

    The same happened with another Contact who wanted to stay on the system as a Candidate for Non-executive roles.

    Could we try and separate the archiving process to prevent this happening across both Contact and Candidate records in future?

    The only current fix is to remove the company name, but they still appear in Contact searches when looking under Name. This dilutes the end result by having them…

    12 votes

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    Delivered  ·  Product Team responded

    Pleased to report that this has now been released.

    Candidates and Contacts can now be archived individually.

    Many Thanks
    Ross

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