Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
925 results found
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Bespoke KPIs
As a company we have different names for our KPIs to the names on the system.
For the teams to report what is going on we often get discrepancies as to what they should be logging their KPIs as.
Would it be possible for the KPIs to be made a little bit more bespoke for individual companies?34 votesHi Meghan
Thanks for your suggestion.
There’s a similar suggestion already on the community so I’ll move this to voting and merge them together.
Thanks
Ross -
Allow a placement to be split between more than 3 consultants
Raise the split option on a placement to more than 3 consultants, we ideally need 5 or 6!
14 votes -
Ability to search on multiple company statuses/industry sectors
Be able to search on more than dropdown option for status and industry sectors
this should have the ability to be an AND or OR search5 votes -
Potential job matches on a candidate record
When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…
60 votes -
NPS Survey functionality
It would be great to be able to send NPS survey's out to candidates and contacts to get an indication of client and candidate satisfaction.
5 votes -
Availability date updated by call or action
We speak to new and passive candidates every day. Some candidates will be currently in contracts weather its 2 days, two weeks or two months. Therefore, we need to be able to update their availability date quickly when speaking to them. So we can forecast when contractors are becoming available and target them.
It would be great if you could update their availability date in a update or proactive call.
Also, if preferences were update by recruiters it would also prompt them so making it dynamic by when an action is completed of qualifying the candidate or updating their preferences.9 votes -
Ability to have inbound calls through FF
To allow inbound calls to be received via Firefish
13 votes -
Segment email marketing responses between opened and unread
It would be great if Firefish could segment responses for email marketing E.g. if you send out 100 emails and only 50 people open them, to then segment the 50 people who did open the email in order to keep the conversation open and candidates interested.
6 votes -
Interview Requested
Please could we have a "REQUESTED INTERVIEW" button on the The Considering, Recruiter Interviews, CVs Sent & Employer Interviews tabs with an associated Action Note and updated Status (visible to us and the candidate via the portal) so that we know we have requested interview availability.
This should also generate a standard email to request availability to interview.
At the moment we request interview slots over the phone. Candidates prefer email we know, and this extra status event would give more dynamic information to them re where they are in the process and also remind them that we are waiting…
13 votes -
Develop an API to intergrate with Trello or Google Docs
It would be great if FF developed an API and integrated with Trello and Google Docs.
20 votes -
Single login page at www.firefishsoftware.com
Provide a means by which clients can log in from www.firefishsoftware.com
ALL clients should be able to login from a firefish domain for this
1 vote -
Potential Matches View-able from Open Jobs Page
Would it be possible to add a 'potential matches' column to the open/live jobs page. This would eliminate the need to go into each individual job to see if any newly registered candidates have dropped into a job.
6 votes -
Enable us to change the headings in the documents folder to suit the needs of our business. Many thanks
It would be great if those document headings could be something we could change individually as each FF customer will collate different types of documentation. This will reduce the need to store documents in other places and save us all time.
14 votes -
Enable you to tag multiple contacts at once
When tagging contacts, you should be able to multi click the contacts and add a tag to them in bulk.
7 votesThanks for your post. Happy to open this up for voting.
The Product Team
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Postcode distance search on Jobs
Currently you can search candidates and clients by postcode distance but not jobs. Can we have a postcode distance search so when we get a new candidate we can search what jobs we have for them within a certain distance?
31 votes -
Add individual PO numbers to the placement form for individual candidates rather than company ones
Have a separate box for individual PO numbers on the placement form email for accounts to pick up
6 votes -
Integrate with Safe Screening
Could we please integrate Firefish with our new compliance software - Safe Screening.
There is the potential for loads of benefits and will be much more efficient and professional.
This also helps protect us further with GDPR in mind.
10 votes -
Search for clients by postcode only and not radial
Our areas are defined by postcodes so to be able to search for all clients within a postcode area would be very handy
7 votes -
Let you book an interview of the back of a CV sent on spec
Let you book an interview of the back of a CV sent on spec
28 votes -
have one default font and text size in email templates
We have set the font as Calibri in our email templates but the default text font and size is different when you add or amend the text in the template.
5 votes
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