Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
648 results found
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Ability to have inbound calls through FF
To allow inbound calls to be received via Firefish
12 votes -
NPS Survey functionality
It would be great to be able to send NPS survey's out to candidates and contacts to get an indication of client and candidate satisfaction.
4 votes -
Ability to search on multiple company statuses/industry sectors
Be able to search on more than dropdown option for status and industry sectors
this should have the ability to be an AND or OR search4 votes -
Availability date updated by call or action
We speak to new and passive candidates every day. Some candidates will be currently in contracts weather its 2 days, two weeks or two months. Therefore, we need to be able to update their availability date quickly when speaking to them. So we can forecast when contractors are becoming available and target them.
It would be great if you could update their availability date in a update or proactive call.
Also, if preferences were update by recruiters it would also prompt them so making it dynamic by when an action is completed of qualifying the candidate or updating their preferences.6 votes -
Changing hourly rates to day rates on Offer screen
Changing hourly rate to Day rate on the Offer screen
When making an offer, it would be good if we could change the rates from hourly to daily on the offer set up screen rather than have to go back into the vacancy page to change it. It's time consuming and you lose data you have entered on the offer screen.8 votes -
Segment email marketing responses between opened and unread
It would be great if Firefish could segment responses for email marketing E.g. if you send out 100 emails and only 50 people open them, to then segment the 50 people who did open the email in order to keep the conversation open and candidates interested.
4 votes -
Temp scheduling function [Shift Scheduler]
Would be really great if there was a staff scheduling function on FF. So idea if you are working a job that requires the coordination of multiple candidates with multiple skills to fulfill multiple shift patterns. There are many out there but would be ideal to keep it all in one database!
37 votesGood news! Your idea has made it!
We're delighted to let you know that your idea has now entered our development plan. This means it'll be coming in a release soon but we'll keep you updated here.
A big thanks for your suggestion and for playing your part in the future of Firefish.
Firefish Product Team.
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Develop an API to intergrate with Trello or Google Docs
It would be great if FF developed an API and integrated with Trello and Google Docs.
20 votes -
Interview Requested
Please could we have a "REQUESTED INTERVIEW" button on the The Considering, Recruiter Interviews, CVs Sent & Employer Interviews tabs with an associated Action Note and updated Status (visible to us and the candidate via the portal) so that we know we have requested interview availability.
This should also generate a standard email to request availability to interview.
At the moment we request interview slots over the phone. Candidates prefer email we know, and this extra status event would give more dynamic information to them re where they are in the process and also remind them that we are waiting…
11 votes -
Integrate with Indeed for multi job board postings
Integrate with Indeed for multi job board postings
61 votesGood news! Your idea has made it!
We're delighted to let you know that your idea has now entered our development plan. This means it'll be coming in a release soon but we'll keep you updated here.
A big thanks for your suggestion and for playing your part in the future of Firefish.
Firefish Product Team.
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Single login page at www.firefishsoftware.com
Provide a means by which clients can log in from www.firefishsoftware.com
ALL clients should be able to login from a firefish domain for this
1 vote -
Potential Matches View-able from Open Jobs Page
Would it be possible to add a 'potential matches' column to the open/live jobs page. This would eliminate the need to go into each individual job to see if any newly registered candidates have dropped into a job.
6 votes -
Customising the Call Note Types
Love the new release of call note taking - great! However it would be ideal if we can customise these drop downs like we can do in all other aspects of the candidate portal. For example, your list: Update / Proactive Approach/ Follow Up etc is OK, but for us we would like to Add/Edit one to say NR/LM (no reply/left message) or Sending Later - as these are often the notes we make and it would save us having to type them out each time...
That way we can make it more customised to our specific recruitment needs rather…
85 votes -
Enable you to tag multiple contacts at once
When tagging contacts, you should be able to multi click the contacts and add a tag to them in bulk.
7 votesThanks for your post. Happy to open this up for voting.
The Product Team
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Enable us to change the headings in the documents folder to suit the needs of our business. Many thanks
It would be great if those document headings could be something we could change individually as each FF customer will collate different types of documentation. This will reduce the need to store documents in other places and save us all time.
11 votes -
Postcode distance search on Jobs
Currently you can search candidates and clients by postcode distance but not jobs. Can we have a postcode distance search so when we get a new candidate we can search what jobs we have for them within a certain distance?
25 votes -
Add individual PO numbers to the placement form for individual candidates rather than company ones
Have a separate box for individual PO numbers on the placement form email for accounts to pick up
6 votes -
Integrate with Safe Screening
Could we please integrate Firefish with our new compliance software - Safe Screening.
There is the potential for loads of benefits and will be much more efficient and professional.
This also helps protect us further with GDPR in mind.
10 votes -
Email Automation to Candidates and Clients
Email automation to candidates and clients who have (for example) just started or are close to finishing. This will allow easy communications when trying to gain feedback (surveys) and in sending out candidate care emails. I.E Candidate is finishing in a week > Email automatically sends thanking them for their work, asking how they found their experience and asking what their next steps are.
10 votes -
Search for clients by postcode only and not radial
Our areas are defined by postcodes so to be able to search for all clients within a postcode area would be very handy
7 votes
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