Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
703 results found
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Search for Candidates and Clients by Action Events
An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.
for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.
Or search all candidates that had placements with a certain contacts/?
Or search all contacts that have had meetings within 3 months so to reactivate if needed.
Or all candidates that have had a proactive call to re-qualify.
Cheers Dan
42 votes -
include a function to add a follow up date after you have sent an email/written a note on contact record.
Sometimes forget to include a follow up action when sending emails/writing call notes etc. on contact record. Then have to input another note (which may skew reports) to add a follow up. Would be great to have a function to add a follow up action once the email has been sent/note written etc. - also to amend follow up dates as circumstances may change.
8 votes -
Search by engagement indicator
Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?
40 votes -
The ability to merge saved searches or add additional searches into previous saved searches.
When building lists to mass mail you cant merge two lists and often different criteria can be used to build different searches.
Without being able to merge or add to a saved list there is a big risk of sending the same email a number times to teh same client
42 votesHi All,
Thanks to Spencer for the great suggestion!
This is proving popular already; you’ll receive a notification anytime something changes with this suggestion.
Cheers,
Lewis
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Automatically enter email addresses for contacts into the cc and bcc sections
Automatically enter email addresses for contacts into the cc and bcc sections when sending out an email
20 votes -
Have a placement tab on the company record
It would be good to have a placement tab on the company showing a list of all placements and other key info such as.
Date placement was created
Job title placed in
User who made the placements
contact who it was made with7 votes -
Suggest Function on Contact or Company
It would be great to have the ability to suggest contacts or companies with another user in the same way that you can do this on a candidate record
13 votes -
Documents from email to Details tab
It would be handy if when adding documents from the Outlook add-in that there is a choice to add them into either the Details tab or Document tab, not just the documents tab on the candidate profile. The details tab is where the candidate uploads them when they login themselves, so makes sense to be able to add them there if they email documents in
4 votes -
Contract Sales date = booked date
At the moment for perm
sales date = booked date
invoiced date= start date
however on contract both automatically revert to invoiced date. greatly beneficial if it would copy the same format as perm.6 votes -
Linkedin one click apply
It would be great to have a one click apply integration with Linkedin to allow a smoother journey for candidates. we want to make it as easy as possible for candidates to apply.
17 votes -
show latest adverts
Order adverts so the latest adverts are always on the top. If adverts are reposted, older ones can take the top spot and push them dowm, even onto the next page. Would also be helpful to show more than 5 jobs on the page.
4 votes -
Add people by name in a contact/candidate search
It would be very helpful and more efficient to add people by name to an existing candidate/contact search as an additional feature. Currently when running a search, if you're using multiple filters, some people could be left out, either because the coding for the person hasn't been set up right or just simply by accidentally removing someone. Therefore it would be really useful to have a feature where you could add people by name like you can in the 'considering' function. The fact you can remove people and not add them back into a search is very frustrating too, and…
17 votesHi Sam
Thanks for posting.
This is currently possible using Talent Pools, which are like Saved Searches only they allow you to build dynamic candidate lists which update automatically based on your live candidate data. Talent Pools are a feature on our Professional package. I can ask one of the team to get in touch if this is something you’d be interested in?
As you’ve mentioned, this isn’t possible at the moment in a Saved Search so I’ll keep this suggestion open so it can gain support/votes from other users.
Thanks
Ross -
Compliance Module for out of date records
It would be helpful for there to be an option to bulk email all candidates who have not been contacted for a certain amount of time to confirm if they still want to be on the database. If a candidate is unsubscribed from email marketing, it is difficult to mail this group and track it through Firefish.
A separate module within the compliance section to email all candidates who have not engaged within a certain time period (2 years) would be really useful for this.9 votes -
Bespoke KPIs
As a company we have different names for our KPIs to the names on the system.
For the teams to report what is going on we often get discrepancies as to what they should be logging their KPIs as.
Would it be possible for the KPIs to be made a little bit more bespoke for individual companies?31 votesHi Meghan
Thanks for your suggestion.
There’s a similar suggestion already on the community so I’ll move this to voting and merge them together.
Thanks
Ross -
Allow a placement to be split between more than 3 consultants
Raise the split option on a placement to more than 3 consultants, we ideally need 5 or 6!
13 votes -
Potential job matches on a candidate record
When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…
55 votes -
Ability to have inbound calls through FF
To allow inbound calls to be received via Firefish
13 votes -
NPS Survey functionality
It would be great to be able to send NPS survey's out to candidates and contacts to get an indication of client and candidate satisfaction.
4 votes -
Ability to search on multiple company statuses/industry sectors
Be able to search on more than dropdown option for status and industry sectors
this should have the ability to be an AND or OR search4 votes -
Availability date updated by call or action
We speak to new and passive candidates every day. Some candidates will be currently in contracts weather its 2 days, two weeks or two months. Therefore, we need to be able to update their availability date quickly when speaking to them. So we can forecast when contractors are becoming available and target them.
It would be great if you could update their availability date in a update or proactive call.
Also, if preferences were update by recruiters it would also prompt them so making it dynamic by when an action is completed of qualifying the candidate or updating their preferences.6 votes
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