Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
617 results found
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Customising the Call Note Types
Love the new release of call note taking - great! However it would be ideal if we can customise these drop downs like we can do in all other aspects of the candidate portal. For example, your list: Update / Proactive Approach/ Follow Up etc is OK, but for us we would like to Add/Edit one to say NR/LM (no reply/left message) or Sending Later - as these are often the notes we make and it would save us having to type them out each time...
That way we can make it more customised to our specific recruitment needs rather…
80 votes -
Enable you to tag multiple contacts at once
When tagging contacts, you should be able to multi click the contacts and add a tag to them in bulk.
7 votesThanks for your post. Happy to open this up for voting.
The Product Team
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Enable us to change the headings in the documents folder to suit the needs of our business. Many thanks
It would be great if those document headings could be something we could change individually as each FF customer will collate different types of documentation. This will reduce the need to store documents in other places and save us all time.
11 votes -
Postcode distance search on Jobs
Currently you can search candidates and clients by postcode distance but not jobs. Can we have a postcode distance search so when we get a new candidate we can search what jobs we have for them within a certain distance?
25 votes -
Add individual PO numbers to the placement form for individual candidates rather than company ones
Have a separate box for individual PO numbers on the placement form email for accounts to pick up
6 votes -
Staff scheduling function on FF
Would be really great if there was a staff scheduling function on FF. So idea if you are working a job that requires the coordination of multiple candidates with multiple skills to fulfill multiple shift patterns. There are many out there but would be ideal to keep it all in one database!
7 votesGood news! Your idea has made it!
We're delighted to let you know that your idea has now entered our development plan. This means it'll be coming in a release soon but we'll keep you updated here.
A big thanks for your suggestion and for playing your part in the future of Firefish.
Firefish Product Team.
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Integrate with Safe Screening
Could we please integrate Firefish with our new compliance software - Safe Screening.
There is the potential for loads of benefits and will be much more efficient and professional.
This also helps protect us further with GDPR in mind.
10 votes -
Email Automation to Candidates and Clients
Email automation to candidates and clients who have (for example) just started or are close to finishing. This will allow easy communications when trying to gain feedback (surveys) and in sending out candidate care emails. I.E Candidate is finishing in a week > Email automatically sends thanking them for their work, asking how they found their experience and asking what their next steps are.
10 votes -
Search for clients by postcode only and not radial
Our areas are defined by postcodes so to be able to search for all clients within a postcode area would be very handy
7 votes -
Ability to add templates
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.
102 votesHi All,
You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!Kind regards,
Lewis
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Let you book an interview of the back of a CV sent on spec
Let you book an interview of the back of a CV sent on spec
10 votes -
have one default font and text size in email templates
We have set the font as Calibri in our email templates but the default text font and size is different when you add or amend the text in the template.
5 votes -
Measure Hit rate / bounce backs
Is there a plan to integrate email tracking - open rates / hit rates / Bounce backs
77 votesHI Richard we do this for you through the job distribution – if you go into the distribution page and open the link called distribution list you will see all the candidates that have opened / clicked through etc .. it is our plans to roll this functionality through to bulk email as well so moved this to voting to push up the priorities.
thanks Wendy -
More talent banks
Please can I have more than 10 talent banks - 20 would be more helpful
26 votes -
Custom Default Columns
I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.
118 votes -
send cv's to multiple contacts
it would be good if when sending a CV to a contact for their review if one could choose multiple contacts from the client contact list who are also involved in the review process?
26 votes -
Give jobs multiple locations
I often get roles for businesses hiring the same thing in several locations. It annoys me that I have to add multiple roles. Can we add this function?
9 votes
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