Firefish Customer Ideas
We’re always listening to suggestions and do our best to include as many user ideas into the Firefish road map.
617 results found
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Upload a CV and pull all the information from it and add to the system
For example, we should be able to upload a CV to the system, and the system takes the name, address, last job role and any other relevant information rather then adding CV's on to the system manually. Other CRM systems have this feature.
139 votesHi all
Pleased to announce that we are moving this feature into Closed Beta with a selected group of beta partners!
As work on this feature continues, please keep an eye out here, and register your interest for when we are ready to progress into the next phase of beta testing.
Thanks
Drew
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Custom Default Columns
I know users can already select extra columns to add to the default ones in candidate search results, but having these extra columns remain once they've been added & not disappear again once you log out would be a massive help.
118 votes -
Ability to add templates
The templates which come as standard are great and the ability to edit them also great. However there are many times when we send very common responses to candidates that it would be really helpful to be able to add templates and then edit then accordingly. This way we could have a number of templates that we can customise for each need we have to send repetitive emails and save us having to copy paste from documents.
102 votesHi All,
You may have noticed that we have recently increased the number of available Bulk Email Templates to 5 for Contacts and 5 for Candidates. If you go into Email Settings you will be able to create 5 different templates and then when you are sending the Bulk Email you can select which one you would like to send from a drop down on the Bulk Email edit view prior to sending. You can find out about the changes on the Fish Tank here: https://firefishsoftware.elevio.help/en/articles/181
We hope this makes life a little easier!Kind regards,
Lewis
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Weekly planner for Contractors
A weekly planner that allows Sales Consultants, Managers and Support Staff to review all relevant information and action changes from the planner – see attached draft.
The planner shows; Company and location, Hiring Manager, Candidate, Job Title, Start Date, End Date, Pay Rate, Charge Rate Margin, PO No. etc… Allowing the user to view all information on jobs, past, present and future.
Users can act by filtering and sorting based on the above as well as remove, SMS and roll-on candidates from the planner.
98 votes🎉 Great news—your idea is happening! 🎉
We’re excited to share that your idea has officially made it into our development plan! That means it’s on its way to becoming a reality in an upcoming release. We’ll keep you posted on progress right here.
A huge thank you for your suggestion and for shaping the future of Firefish! 🚀🔥
Firefish Product Team🐠
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Customising the Call Note Types
Love the new release of call note taking - great! However it would be ideal if we can customise these drop downs like we can do in all other aspects of the candidate portal. For example, your list: Update / Proactive Approach/ Follow Up etc is OK, but for us we would like to Add/Edit one to say NR/LM (no reply/left message) or Sending Later - as these are often the notes we make and it would save us having to type them out each time...
That way we can make it more customised to our specific recruitment needs rather…
80 votes -
Measure Hit rate / bounce backs
Is there a plan to integrate email tracking - open rates / hit rates / Bounce backs
77 votesHI Richard we do this for you through the job distribution – if you go into the distribution page and open the link called distribution list you will see all the candidates that have opened / clicked through etc .. it is our plans to roll this functionality through to bulk email as well so moved this to voting to push up the priorities.
thanks Wendy -
Whatsapp Integration
It would be great if Firefish could integrate with whatsapp, allowing us to message candidates/contacts on Whatsapp through FF.
67 votes🚀 Exciting Update: Now in Closed Beta.
We’re thrilled to announce that our WhatsApp integration is now in closed beta testing! 🎉
Once our beta phase is complete, we’ll provide a general release update.
Stay tuned—more updates coming soon! 🔥
Firefish Product Team🐠.
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Ability to search on last Business Development Call rather than just last action
I think I have raised this before but we really need the functionality to search contacts by last business development call rather than just last action. We need to be able to pull up searches of who needs speaking to rather than someone who has just received our marketing and eshots as we cant easily see who has engaged with us.
64 votes -
Integrate with Indeed for multi job board postings
Integrate with Indeed for multi job board postings
58 votesGood news! Your idea has made it!
We're delighted to let you know that your idea has now entered our development plan. This means it'll be coming in a release soon but we'll keep you updated here.
A big thanks for your suggestion and for playing your part in the future of Firefish.
Firefish Product Team.
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Be able to search tags using boolean logical operators
Allow the use of AND/OR/NOT when searching on tags
54 votes -
Potential job matches on a candidate record
When we put a new candidate on the system they will automatically drop into potential matches in a job but without going in to the jobs individually we can't see which ones they have dropped in to. If the candidate record had a separate section which listed the potential live jobs they have dropped in to then we could quickly see if we have any live jobs for that candidate that we can contact them about. We are a volume recruiter so have over 200 lives jobs available and when we put a new candidate on it takes a long…
54 votes -
sending multiple roles to candidates
The ability to send multiple roles to candidates allows for speedier distribution and not having to access each role individually. Indiviudually can be time-consuming and not as efficient as we would like to work.
53 votes -
Notify candidate owner when a candidate updates from candidate portal
When a candidate updates any fields inside the candidate portal, the candidate owner should receive a notification that this has happened via the dashboard and/or email
50 votesHi Louise
Thanks for posting - this is now set to "Open for Voting".
Thanks
Ross
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Consolidate dual records to see both Candidate/Contact recent activity in one screen
It would be advantageous to see the consolidated notes, rather than having to remember to check both screens. To clarify, it is useful to have the facility to separate the activity, but it would also be useful to have the option to specify ‘show combined’. With that, for FireFish to remember the user’s specification e.g. for my Recent Activity to always display as combined.
49 votesYour feature suggestion is now live on the user community and available for voting. Remember to share with your colleagues for support!
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Integrate with MS Teams
To integrate with MS Teams to be able to make teams call direct via FF
On behalf of Bright Purple47 votes -
46 votes
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Add single records to a list
Be able to add a candidate or a contact to a saved search one by one. From the record, add to a saved search. A way of being able to chose a record, rather than having to match a criteria.
44 votes -
re-instate terminated candidates back into job
sometimes in temp a candidate is extended and then terminated as not needed but the client can call back in a couple of weeks wanting the same person - at the moment, if temp has been terminated, consultant would need ot create similar job, get it authorised and go through the compliance team again instead of being able to just add the terminated candidate back into workflow
44 votes -
Search for Candidates and Clients by Action Events
An integral function of the CRM is to have the capability to search for contacts or candidates by certain actions.
for instance, it would be great if you could seas all contacts that had a placement action. this would give you very warm list quickly.
Or search all candidates that had placements with a certain contacts/?
Or search all contacts that have had meetings within 3 months so to reactivate if needed.
Or all candidates that have had a proactive call to re-qualify.
Cheers Dan
39 votes -
Search by engagement indicator
Can we have the option to run a search by engagement indicator? I.E. Engaged within the last 6 months. Or if when we search all we could filter/sort by engagement indicator?
36 votes
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